Saturday-Esthetician

Arch Amenities Group•Oxon Hill, MD

3d•Onsite

About The Position

The Esthetician is responsible for providing various cosmetic procedures including facials, waxing and body treatments. Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive. With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

Requirements

High School Diploma or GED
Valid state license in esthetics or other credentials required by the state.
Previous esthetic experience.
Customer service experience, preferably in a spa.
Must be able to build rapport with guests.
Ability to explain various treatments/services to guests.
Excellent customer service skills and work ethic.
Efficient, well organized, and able to handle a variety of duties simultaneously.
Energetic, enthusiastic and motivational.
Professional manner, discretion, and appearance.
Good verbal and written skills.
Strong team player.
Must be comfortable with product recommendations.
Availability When Facility Is Open: This could include nights, weekends, and holidays.
Light Work: Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move light objects. The employee may occasionally lift and/or move up to 25 pounds.
This position requires the following abilities: balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
Work conditions include exposure to odors, fumes, and vibrations.

Responsibilities

Ensures the "Arch Amenities Group Experience" for guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
Adheres to policies of Arch Amenities Group.
Performs facials, waxing, and body services that meet the established guidelines for the type of service offering and that fulfill guest expectations.
Customizes treatments based upon present skin condition(s).
Performs all treatments on services menu based upon current licensure.
Assesses contraindications of guest that may prevent service from taking place.
Meets the needs of the guest at all times throughout the service.
Understands and uses universal precautions when providing services.
Cleans and disinfects all equipment on a daily basis.
Maintains the highest level of product knowledge and has complete knowledge of all spa service presently offered. Understands the ingredients in products and can explain their benefits to guests.
Answers guest's questions in a knowledgeable and professional manner.
Recommends products for home use.
Suggests to guests other beneficial treatments offered in the spa.
Begins and ends all treatments on time.
Works assigned schedule. Arrives and departs from their shift on time.
Ensures that work areas are clean and set according to procedures.
Informs Spa Director or other management personnel about product needs.
Creates and maintains client cards and treatment notes when appropriate.
Completes all assigned side work.
Attends all scheduled meetings.
Attends scheduled professional training.
Reports any incidents or accidents to a member of the management team.
Other duties as assigned.