Estate Manager

DFI Resources•Austin, TX

About The Position

The Estate Manager is responsible for the day-to-day operations and long-term strategic planning of properties. The role oversees the care, upkeep, and cleanliness of the estate, coordinating services, events, and operations while supervising staff to provide professional service and maintain the property to the principal’s satisfaction. The Estate Manager works with the principal on confidential projects, manages operational and area budgets, and ensures compliance with applicable OSHA safety rules and regulations. The position is based at the corporate office in Austin, Texas, with work in both home and office settings and occasional travel, often on short notice. Moderate travel is listed in the job details. The role requires discretion, strong leadership and communication, attention to detail, and the ability to manage multiple projects and adapt to changing priorities.

Requirements

  • Bachelor’s degree in hospitality or a related field and five years of estate management experience, or a combination of education, training, and experience demonstrating the ability to perform the duties.
  • Ability to lead, influence, and collaborate effectively with employees, contractors, and cross-functional partners, including people who are not direct reports.
  • Excellent knowledge of professional service and estate management.
  • Excellent communication and interpersonal skills and a positive attitude.
  • Demonstrated leadership, managerial, and organizational skills.
  • Advanced computer skills and smartphone proficiency.
  • Strong time-management skills and the ability to organize and manage multiple projects.
  • Ability to maintain strict confidentiality and professionalism.
  • Valid driver’s license and a good driving record.
  • Ability to work independently with little supervision and as part of a team.
  • Ability to adapt to changing direction and manage multiple projects.
  • Ability to perform basic standing, walking, and sitting; occasional bending, reaching, twisting, turning, pushing, and pulling; continual close-vision desktop computer work; driving to various locations; and occasional lifting of up to 15 pounds.
  • Completion of a background check and drug test before employment.

Nice To Haves

  • Prior estate management, luxury residential property management, ranch management, hospitality, or comparable private-service experience.
  • Hotel hospitality or museum experience.
  • Previous experience as a personal assistant or house manager.
  • Background working on large properties, private estates, or in luxury hotels.

Responsibilities

  • Manage daily property operations and long-term strategic planning.
  • Oversee the care, upkeep, cleanliness, services, events, and operations of the estate.
  • Supervise, lead, mentor, and develop domestic staff to maintain high service standards and professionalism.
  • Partner with employees and contractors to meet the principal’s objectives and encourage engagement among team members and support staff.
  • Coordinate closely with the Security team on property access, vendor and guest arrivals, special events, emergency procedures, and security protocols.
  • Inspect residences, guest houses, grounds, and infrastructure; maintain established standards and proactively address maintenance and operational concerns.
  • Work with department heads to ensure property systems operate effectively and services are coordinated across residences and grounds.
  • Anticipate property needs, identify potential issues, and recommend solutions before concerns escalate.
  • Manage the operational budget and oversee area budgets.
  • Work with the principal on highly confidential projects as instructed.
  • Anticipate and respond to the principals’ needs with professionalism, discretion, confidentiality, and service.
  • Oversee compliance with applicable federal and state OSHA safety rules and regulations.

Benefits

  • Competitive salary and performance-based bonus program.
  • 100% employer-paid medical, dental, and vision insurance for employees and their dependents, with participation in the Wellness Incentive Program.
  • 401(k) with employer match.
  • Generous vacation and personal time-off allowance.
  • Charitable donation matching program.
  • Training and development opportunities.
  • Programs and activities to encourage a balanced lifestyle.
  • Fun, team-oriented environment.
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