Estate Host – Gran Moraine (Seasonal Part Time)

Jackson Family Wines • Yamhill, OR

9d • Onsite

About The Position

Gran Moraine is a multi-generational, family-owned winery that produces wines with authenticity and exceptional pedigree. They are searching for a dynamic wine sales professional capable of working in a fast-paced environment, focusing on curating exceptional experiences and providing best-in-class customer service. Applicants should be effective self-starters, confident in their ability to sell premium wine, and able to work in a team-oriented environment. This seasonal part-time position involves hosting tastings, providing memorable experiences for guests, and developing new client relationships in-person, via phone, and through email outreach. The team fosters a culture that embraces fairness, acceptance, and belonging, and is comprised of passionate, trusted, and respected wine industry professionals.

Requirements

• 2+ years related experience preferred in sales, customer service or hospitality.
• Knowledge of wines and ability to tell the story that promotes loyalty and sales.
• Able to work a flexible schedule including weekends.
• Must be at least 21 years old
• Competency in Point of Sales systems, Microsoft Office, including Excel, Word, and Outlook.
• Outstanding ability in customer service and working with the public.
• Commitment to excellence, high standards and working effectively with a team.
• Strong organizational, problem-solving, multi-tasking and analytical skills.
• Flexibility and ability to manage changing priorities with enthusiasm.
• Must be fluent in English.
• Able to stand and walk for long periods of time and lift up to 50 pounds repeatedly.

Responsibilities

• Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets.
• Strengthens preexisting member and collector relationships, while establishing new relationships via phone and email.
• Provides excellent customer service to guests while supporting Club Manager and Estate Manager with service inquiries from guests.
• Assists in phone and email outreach during Club shipments and new wine releases.
• Develops referral partners through business development activities to drive sales and awareness for the property.
• Assists in hospitality events, calls, and digital communications in a manner that is well organized and consistent with winery expectations.
• Offers exemplary customer service at all touch points that provides customized customer support.
• Supports other team members with training on wines and process to ensure efficient and cohesive customer service.
• Supports trade hospitality events as needed, and other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees