ESS Operations Specialist - A/P

Flowers Foods•Tallahassee, GA

1d•Onsite

About The Position

The Enterprise Shared Services Operations Specialist performs transactional activities that support the accurate and timely disbursement of company funds. Responsibilities relate to invoice processing, document scanning and imaging, payment support, vendor inquiry resolution, records management, and compliance with established policies, procedures, and internal controls. The role focuses on executional excellence, service delivery, accuracy, and productivity within the Shared Services organization.

Requirements

High School Diploma or GED required.
Equivalent combination of education and relevant work experience considered.

Nice To Haves

1-3 years of experience in Accounts Payable, Shared Services, transaction processing, payment operations, or a related financial operations environment.
Experience processing invoices in a high-volume environment.
Experience with document imaging, workflow management, or electronic document management systems preferred.
Experience using ERP systems such as SAP, Oracle, or similar financial applications preferred.
Associate degree in Accounting, Finance, Business Administration, or a related field preferred.

Responsibilities

Process supplier invoices accurately and timely in accordance with company policies and established procedures.
Scan, index, validate, and maintain electronic AP documents and records within document management and workflow systems.
Review invoices for required approvals, supporting documentation, and data accuracy prior to processing.
Support ACH, check, wire, and other payment processing activities to ensure timely execution of outbound cash disbursements.
Monitor workflow queues and resolve routine invoices, payment, and document exceptions.
Respond to vendor and internal customer inquiries related to invoice status, payment status, and AP transactions.
Assist with vendor master data maintenance in accordance with established controls and approval requirements.
Maintain organized and audit-ready electronic and physical records.
Support month-end, audit, compliance, and reporting activities by providing requested documentation and transaction support.
Adhere to internal controls, segregation-of-duty requirements, and company policies designed to safeguard company assets.
Identify operational issues and escalate non-routine matters to leadership as appropriate.
Utilize ERP, workflow, imaging, and Microsoft Office applications to support daily operations and productivity goals.
Process supplier invoices accurately and timely in accordance with company policies and established procedures.
Performance of other duties which are deemed by management to be an integral part of the job, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures.