Espresso Machine Technician

Dunkin'•Pittsburgh, PA

2d•Onsite

About The Position

Heartland Restaurant Group, one of the largest Dunkin’ franchisees in the United States, operates nearly 80 locations across the Greater Tri-State Region. We are seeking a skilled Espresso Equipment Technician to support nearly 80 high-volume locations across the Greater Tri-State Region. If you have hands-on experience with Schaerer, Eversys, or similar super-automatic espresso machines, this role is built for you. This is not just general maintenance—we’re looking for specialists who understand coffee systems, diagnostics, and precision equipment. Why This Role Stands Out Work on premium commercial espresso systems (Schaerer & Eversys) High-impact role supporting busy, revenue-critical coffee operations Consistent, year-round work across a large, stable franchise network Opportunity to become the go-to espresso expert on the team Company vehicle + tools + autonomy in the field What You’ll Work On Espresso & Beverage Equipment (Primary Focus) Diagnose, repair, and maintain: Schaerer & Eversys super-automatic espresso machines Grinders, milk systems, steam systems, and water filtration Perform calibrations, preventative maintenance, and deep cleaning cycles Troubleshoot: Brew quality issues Pressure/temperature inconsistencies Electrical/mechanical faults Install and commission new espresso equipment Additional Equipment (Secondary) Turbochef and Adamatic/Belshaw ovens Refrigeration systems (walk-ins, reach-ins) Basic plumbing and electrical systems

Requirements

2+ years working on commercial espresso machines or beverage systems
Ability to read schematics and troubleshoot electro-mechanical systems
Understanding of boilers, pumps, grinders, and flow systems
Preventative maintenance for high-volume coffee equipment
Comfort working independently in the field
Valid driver’s license with a clean record
Ability to lift up to 100 lbs
Comfortable with on-call rotation, evenings, and weekends
Ability to work in tight spaces, on rooftops, and in varying temperatures

Nice To Haves

Factory training or certifications (Schaerer, Eversys, etc.)
Experience in coffee chains, QSR, or high-volume environments

Responsibilities

Diagnose, repair, and maintain Schaerer & Eversys super-automatic espresso machines, grinders, milk systems, steam systems, and water filtration
Perform calibrations, preventative maintenance, and deep cleaning cycles
Troubleshoot brew quality issues, pressure/temperature inconsistencies, and electrical/mechanical faults
Install and commission new espresso equipment
Service and maintain Turbochef and Adamatic/Belshaw ovens, refrigeration systems (walk-ins, reach-ins), and basic plumbing and electrical systems
Travel between locations to service and maintain equipment
Complete work orders and communicate clearly with store teams
Keep accurate service records and manage parts inventory
Identify issues before they become failures