ESPRESSO BAR BARISTA

Grand Beach Suites Hotel•Miami Beach, FL

94d•Onsite

About The Position

The Barista is responsible for providing the highest quality of service to guest in an attentive, courteous and efficient manner. The Barista is also responsible for receiving and delivering guest orders and collecting payments.

Requirements

Ability to work late hours
Working Knowledge of coffee service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
3 years work experience interacting with people in a positive environment
Understanding of all cultures
Responsible Alcohol Awareness Training Certification or Equivalent
Able to work a flexible schedule, including weekends and holidays

Responsibilities

Serve food course and alcoholic beverages to guest
Suggestively sell beverages and menu items; take orders
Answer guest questions, make recommendations, up-sell liquors
Welcome and acknowledge all guests according to company standards.
Communicate drink orders to bar through Point of Sales system
Request identification from any guest who appears to be under 30 years of age
Remove dirty glasses, dishes, including lifting/moving of bus tubs up to 25lbs.
Keep tables clean at all times.
Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections, correct glassware and garnishes at Grand Beach Hotel.
Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Team Member handbook.
Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards
Applies excellent guest relations skills when interacting with guests
Observes hotel telephone etiquette, message, and call handling procedures
Special projects and duties as assigned
Promotes and applies teamwork skills at all times
Is polite, friendly, and helpful to guests, management and fellow Team Members
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Within the first 30 days must be able to perform to standard all activities on the New Hire Training Checklist.