ESP Service Technician, Supervisor (Service & Repair)

Imperial DadeOrlando, FL
Onsite

About The Position

Imperial Dade has an ESP Supervisor role available! If you’re eager for your next opportunity, Imperial Dade is a great place to take that next step. This is a day shift position, and the schedule is Monday through Friday from 8:00 am Until finish.

Requirements

  • Minimum of 1-year Electrical experience
  • Minimum of 1-year Plumbing experience
  • Active and valid driver's license and clear MVR
  • High standard of workmanship and professionalism
  • Good troubleshooting ability
  • Excellent communication skills
  • Understanding of principles of operation of dish machines and laundry machine functions
  • Proficiency with computer applications and use, email, etc.

Responsibilities

  • Monitor technician’s performance, including productivity, quality of work, and adherence to safety protocols.
  • Assign service calls and work orders to technicians.
  • Monitor the status of open repairs with workshop technicians.
  • Provide some first-level support to Service Technicians requiring assistance.
  • Develop reviewing quotes for accuracy before communicating with customers.
  • Conduct pre-job safety meetings.
  • Facilitate invoicing of the completed service orders.
  • Provide coaching, mentoring, and performance feedback to technicians.
  • Assist in providing excellent service and communication throughout the entire service process.
  • Schedule service appointments and route accordingly.
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