ESOL Instructor/Case Manager

Make the Road•Brentwood, NY

6d•$61,808 - $65,036•Onsite

About The Position

Make the Road New York (MRNY) builds the power of immigrant and working-class communities to achieve dignity and justice through organizing, policy innovation, transformative education, and survival services. MRNY is a multi-service organization that offers English to Speakers of Other Languages (ESOL) classes, citizenship preparation, and youth programs. They also have a robust legal program and a health program that offers various services. MRNY is a newly unionized workplace.

Requirements

Eligible to work in the US
Fully bilingual (Spanish and English) REQUIRED
Experience teaching ESOL classes
Strong digital literacy skills with G-Suite, Microsoft Office, Box, Zoom, and Google Voice
Occasional travel to other MRNY offices required
Regular evenings and occasional weekends required
Possess a commitment to collective action and community organizing.
Have experience working in a multi-cultural and multi-ethnic work environment
Self-starter with strong organizational skills and strong attention to detail
Highly professional and team oriented with a passion for excellence and eagerness to help the department meet our goals.
Ability to multi-task, prioritize, and complete assignments under strict deadlines with minimal supervision in a fast paced environment.
Ability to work under pressure required.
Have a working knowledge of spreadsheets, Microsoft Office suite, and using a database (ideally Salesforce) to run reports.
Flexible work schedule, some evenings or weekends required
Strong verbal and written communication skills
High level of accountability and initiative; needs to be a self-starter and eager to do team work to support the organization as a whole

Responsibilities

Develop ESOL course outlines, unit and lesson plans, and related materials.
Integrate thematic content and required materials into lessons as required by funders.
Upload and update course materials and plans in the shared Google Drive.
Research and develop new curriculum resources, with an emphasis on social justice and alignment with organizational priorities.
Continuously enhance teaching materials to reflect student needs and program goals.
Deliver ESOL instruction, considering students’ levels and learning styles, pacing, scaffolding, and balancing the 4 skills, vocabulary, and grammar skill development.
Implement classroom management strategies to support student engagement and retention.
Contact students before the first class to confirm attendance and address questions.
Provide initial assessment and initial orientation for all enrolled students.
Monitor attendance and follow up with absent students to support retention.
Work closely with program administration to address attendance issues and maintain student retention goals.
Meet individually with students to review progress and identify additional support needs.
Administer BEST Plus assessments at intake and post-testing periods.
Analyze assessment results to track and document student progress.
Submit required reports, funder-specific progress reports.
Maintain accurate and timely documentation of student outcomes and milestones.
Conduct outreach, intake, and orientation processes, including scheduling and registration.
Ensure compliance with all funder requirements, including reporting, instructional hours, and professional development.
Maintain accurate student records, including attendance and case management hours.
Enter data into Salesforce, including attendance, notes, case management notes, test scores, and other needed data.
Respond to funder and administrative requests on time.
Provide case management support through assessments, surveys, referrals, and follow-up services using up-to-date resource directories for service referrals.
Track student needs, referrals, and outcomes using appropriate data systems.
Assist with maintaining up-to-date resource directories for service referrals.
Build and sustain relationships with community organizations and service providers.
Support student access to employment, training, education, and financial resources.
Contribute to program improvements and innovations that enhance student services.
Attend staff meetings, team meetings, and organizational meetings as required.
Participate in professional development, conferences, and trainings aligned with funder expectations.
Maintain regular communication with program leadership, HR, and IT support.
Identify program needs and communicate them to the Program Director.
Contribute to program development through feedback and continuous improvement efforts.
Respond to emails and organizational communications in a timely manner.