ESEP Director

Devereux • Port Saint Lucie, FL

14h • Onsite

About The Position

As the Director of Early Services Engagement and Prevention (ESEP) at Communities Connected for Kids, you will work with other dedicated professionals who share your passion for helping individuals in need. This position is responsible for the implementation and operation of the Early Services Engagement and Prevention program. The ESEP program is designed to provide strength-based and solution-focused services aimed at restoring families in crisis to an acceptable level of functioning and ensuring the protection of unsafe children that are at risk of abuse or neglect. The ESEP Director may be required to work and support other counties in Circuit 19 as the program evolves. This position requires a background screening in accordance with FS 435.12.

Requirements

• Bachelor’s degree in human services, social work, or related field from an accredited school or university.
• Four (4) years of child welfare experience in child welfare dependency case management services.
• Knowledge and experience in FSFN/CCWIS.

Nice To Haves

• Master’s degree in human services, social work, or related field from an accredited school or university.
• Experience in management or oversight of child welfare or prevention program delivery.
• Training and certification in Motivational Interviewing and/or Wraparound principles.

Responsibilities

• Demonstrates a working knowledge of the child welfare dependency system and can work within the interdependence among internal and external operations.
• Develops and implements effective management systems, setting specific goals, standards, expectations, and methods or effective monitoring of daily operational activities.
• Provides leadership and motivation to those under his/her supervision.
• Collaborates with employees supervised and other department personnel to maintain and improve services within the scope of responsibility.
• Develops, implements, and evaluates the delivery of services within scope of responsibility, ensuring efficacy and quality of services provided.
• Serves as a liaison with the community and external agencies, as appropriate.
• Oversees implementation and operation of CCKids’ directly provided Early Services Engagement and Prevention program.
• Participates in system prevention and diversion activities including but not limited to Safety Support Teams and Keeping Families Connected staffings.
• Establishes an operational environment and culture, which is aligned with CCKids strategies, initiatives, and practices.
• Fosters positive relations and interactions between all CCKids departments and employees, which promote the growth and image of the agency.
• Recognizes, understands, and develops strong internal, business and industry customer relationships.
• Works in partnership with Circuit 19 Child protective investigations to identify and facilitate timely referral of families who are appropriate for the ESEP program.
• Maintains up-to-date information regarding available contracted and community-funded prevention and intervention services.
• Establishes and maintains positive working relationships with CCKids internal and external customers, including DCF Protective Investigators and prevention providers.
• Ensures regulatory compliance and adheres to professional standards.
• Attend training, workshops, and meetings to understand and report on any emerging changes within the prevention services area as it relates to state and federal compliance measures.
• Understands and demonstrates an ability to use time in an efficient and effective manner.
• Collaborates and communicates with co-workers to increase efficiency and enhance team’s time management.
• Is aware of, and consistently meets established deadlines.
• Identifies and prioritizes multiple tasks to assure timely completion of projects and assigned tasks.
• Communicates progress regarding completion of timelines/deadlines with co-workers, supervisors, and internal and external customers.
• Recommends and implements strategies to enhance time management skills.
• Works night and weekend hours as needed.
• Provides on-call support as required and scheduled.
• Demonstrates appropriate use of general office equipment and procedures such as copiers, printers, faxes, and phones.
• Demonstrates proficiency with computer keyboard and required computer applications such as Outlook, Windows, Word, Excel, PowerPoint, FSFN, Oracle, Kronos, Profiler, the Internet, and all other applicable computer programs.
• Understands and is proficient in the usage of data systems, such as, but not limited to, FSFN and CCKids’ U-refer system.
• Participates in the quality process, when needed, to ensure compliance with all required standards.
• Maintains service and outcome logs in sufficient detail to support DCF contract performance outcomes reporting.
• Works in a safe and appropriate manner.
• Follows all CCKids policies and procedures designed to maintain client, visitor, and employee safety.
• Reports any safety or risk concerns to their supervisor or a member of the Safety Committee.
• Follows all CCKids policies and procedures to maintain any client or employee data in a safe and secure manner.
• Understands the need for exercising financial responsibility with all CCKids resources and/or assets utilized as part of their job function and responsibilities.
• As a leader, you value and prioritize professional development.
• You provide timely and meaningful performance feedback and ensure that all performance assessments are completed on time.
• Supervisor sets clear performance expectations with staff, provides coaching, and uses prompts, modeling, praise, and recognition to promote effective performance.
• Conducts observations and provides timely coaching and feedback to help staff achieve competency in required skills.
• Performance improvement and/or development plans are developed and consistently implemented and monitored.
• Exhibits effective conflict resolution skills and directs team in a fair and supportive manner.
• Further, demonstrates that HR policies, procedures, and practices are consistently applied.
• Demonstrates ability to enhance supervisory and staff communications by documenting that team meetings are conducted, and communication occurs consistently with direct reports.
• Oversees hiring and supervision of Early Services Engagement Program staff.
• Ensures training and implementation of Motivational Interviewing and Wraparound practices for the ESEP team.
• Manages the budgetary / fiscal operations of services within the scope of responsibility.
• Coordinates and monitors the work activities of staff within assigned programs.
• Provides leadership and monitors the interdisciplinary team functions/activities.
• Assesses, evaluates, and manages staffing of services provided, ensuring that resources are allocated in a manner that optimizes the most effective utilization of staff and other resources.
• Objectively evaluates staff performance and collaborates with immediate supervisor regarding promotions, transfers, and disciplinary actions.
• Utilizes available human resources effectively in performing management functions.
• Supervises, directs, and facilitates the development of employees under one’s supervision.
• Exercises tact, diplomacy, and flexibility in working with employees to provide responsive and optimal support in meeting goals and objectives.
• Directs the strategy planning process and supports implementation of strategies / efforts, which are aligned with CCKids mission, vision, and customer / community needs.
• Promotes positive goal-directed responses and / or interactions between internal and external entities including governmental, community and news agencies to increase referrals, fundraising opportunities, and employee recruitment.
• Ensures that there is current information or assessments of competitors, referral sources, political trends or other related industry trends and that planning reflects consideration of such trends.
• Implements agency strategies designed to increase parental engagement in prevention and intervention services.

Benefits

• Opportunities to make a positive impact in the lives of children in need of support
• Unique rewards that come from seeing families improve and flourish with the services you referred them to
• Quality comprehensive Benefits including low-cost, high-coverage health insurance, generous time-off, and competitive 403b retirement plus 30-day benefit eligibility waiting period for new hires!

What This Job Offers

• Job Type: Full-time
• Career Level: Director