Escrow Support Specialist - Kickoff

Opendoor • Duluth, GA

12d • Onsite

About The Position

This role is responsible for opening new orders in ResWare and/or validating orders received electronically, as well as ordering title. The specialist will participate in learning and development activities to expand their knowledge base. Key responsibilities include opening orders in ResWare, manually creating files for non-electronic orders, verifying and correcting electronic order information, retrieving and transferring required information from prior files, creating assignments, applying appropriate Lender Cards in ResWare, and ordering title based on client and state requirements. The role also involves supporting other SOU teams and performing other related duties as assigned.

Requirements

• BA/BS from an accredited institution
• Experience working in a high-touch customer service environment
• Excellent verbal and written communication skills
• Customer and client focus
• Attention to detail
• Organized and able to multitask
• Good problem-solving skills
• Able to work with numbers

Responsibilities

• Opens orders in ResWare
• Manually creates files for orders that do not come through electronically
• Verifies and corrects (if needed) all order information pushed over on electronic orders
• Retrieves required information/documents from a prior file and drops in new file (as applicable)
• Creates Assignments (as applicable)
• Drops appropriate Lender Cards on the file in ResWare
• Orders title based on client and state
• Supports other SOU teams as applicable
• Other related duties as assigned or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level