Escrow Specialist

Compass•Chicago, IL

10d•Hybrid

About The Position

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. As an Escrow Specialist, you will be an integral member of our dynamic and growing Transaction Management team and will assume responsibility for multiple processes as related to the end-to-end processing of our real estate transactions. You will play a critical role in the day-to-day operations of the company, interacting daily with agents and collaborating with our Finance and Accounting team. The primary focus of the position will be to administer the day-to-day aspects of our escrow account, including incoming and outgoing funds, processing intercompany transfers, investigating account discrepancies, processing outgoing third party payments and managing the related customer service aspects. Additional responsibilities may include providing support in commission payment processing, compliance document auditing, and coordinating with the other teams regarding reconciliation of end-of-the month financial reports. This position is required to work out of the following Compass offices located in Lincoln Park , one day, every other week, and expected to visit other IL offices occasionally for special events if needed. Compass values in-person connection. While this department is currently working within a hybrid attendance policy, we ask employees to prioritize visiting local offices where they may find value in connecting with their colleagues and customers in person more regularly. You will be expected to comply with your department’s schedule, as outlined by your hiring manager. Please note that the department's current policy is subject to change in the future.

Requirements

B.A. or B.S. degree preferred
3+ years of experience, in an accounting or payroll function
Strong teamwork skills and ability to meet deadlines in a fast-paced environment
Excellent written and verbal communication skills
Strong written, quantitative, and verbal skills
Proficient in Excel and Google Suite
Impeccable attention to detail and solid customer service instincts

Nice To Haves

Prior experience in real estate is preferred

Responsibilities

Reconcile, allocate, and release escrow and commission payments.
Responsible for the daily maintenance of escrow activities, including funds management (incoming and outgoing), resolution of account discrepancies, as well as account reconciliations.
Process outgoing 3rd party payments (Pass-Throughs) as per our agents’ requests in relation to sales and rental closings.
Provide support to agents in response to inquiries regarding 3rd party payments (Pass-Throughs).
Request stop payments on agent commission checks and process wire payments when necessary.
Collaborate with the accounting team on the account reconciliations as well as the monthly analytics.
Assist the Accounting team to research and respond to inquiries impacting the monthly financial statement.
Support with the annual financial audit and compliance audit requirements
Provide support to Agents in response to inquiries regarding commission payouts, deductions, and commission calculations
Perform special projects as assigned
Collaborate with the Product & Engineering Team to help us build a better real estate transaction system.

Benefits

Participation in our incentive programs (which may include eligible cash, equity, or commissions).
paid vacation, holidays, sick time, parental leave, and recharge leave
medical, tele-health, dental and vision benefits
401(k) plan
flexible spending accounts (FSAs)
commuter program
life and disability insurance
Maven (a support system for new parents)
Carrot (fertility benefits)
UrbanSitter (caregiver referral network)
Employee Assistance Program
pet insurance