Escrow Specialist I

Fay Servicing, LLC•Farmers Branch, TX

10d•$18 - $21•Hybrid

About The Position

Reporting to the AVP, Escrow, this position is responsible for the day-to-day management and maintenance of escrow accounts. This role assists in the analysis of financial data for escrow accounts and facilitates the disbursement of funds for property taxes, insurance and other relevant obligations. Additionally, the Escrow Specialist I assists with hazard insurance, flood insurance, MIP/ PMI and Tax payments along with Escrow Analysis ensuring compliance with regulatory requirements. This position collaborates closely with other departments to ensure effective resolution of escrow accounts, while maintaining compliance with regulatory requirements and company policies.

Requirements

High school diploma or GED Required
1+ years' experience in the mortgage servicing industry
1+ years' experience in Escrow preferred
1+ years' experience working in a fast-paced work environment preferred
Strong knowledge of Microsoft Office products (Excel, Word and Power Point)
Strong verbal and written communication skills
Strong interpersonal skills
Demonstrated analytical skills and problem-solving abilities
Good judgement with the ability to evaluate and make decisions
Strong time management skills
Ability to work effectively in a fast-paced, dynamic environment
Customer service/ client orientation with strong execution skills and results orientation
Ability to prioritize numerous tasks and manage shifting priorities
High-level of attention to detail and consistency
Flexible, open to change, ability to learn new things quickly
Collaborative; ability to work effectively with others

Nice To Haves

Associate or Bachelor’s degree preferred
MSP experience preferred

Responsibilities

Day-to-day management and maintenance of escrow accounts.
Assists in the analysis of financial data for escrow accounts.
Facilitates the disbursement of funds for property taxes, insurance and other relevant obligations.
Assists with hazard insurance, flood insurance, MIP/ PMI and Tax payments.
Assists with Escrow Analysis ensuring compliance with regulatory requirements.
Collaborates closely with other departments to ensure effective resolution of escrow accounts, while maintaining compliance with regulatory requirements and company policies.