Escrow Processor

Best Homes Title Agency • Sterling Heights, MI

2d • Onsite

About The Position

Best Homes Title Agency is seeking a highly motivated and proactive Escrow Processor to join their team. This role will oversee the administrative, legal, and financial documentation process for purchase and refinance real estate transactions. The ideal candidate will possess excellent communication, organizational, time management, and attention to detail skills, along with a strong desire to provide exceptional customer service. This is a full-time, in-office position located in either Sterling Heights or Farmington Hills, Michigan.

Requirements

• High school diploma or equivalent required.
• 1-3+ years of Escrow Processor experience required.
• Experience working with Resware, Qualia, or other industry software is required.
• Experience with HOA Status Letter Sites, Lender Client Portals, and various state/county/municipal websites.
• Strong written and verbal communication skills.
• Strong organizational and time management skills.

Nice To Haves

• Associate's degree or higher preferred.
• 4+ years of Escrow Processor experience preferred.
• Experience with purchase transactions preferred; refinance experience also a plus.

Responsibilities

• Prepare escrow document packages and assist with the disbursement of files when/if time allows.
• Prepare real estate closing documents, including but not limited to settlement statements, closing disclosures, conveyance documents, and other escrow documents as needed.
• Communicate directly and confidently with customers, providing a detailed account of difficult title issues with a solutions-oriented approach.
• Resolve basic title clearance issues with acquired knowledge and provide direction to clients.
• Provide exceptional customer service to our clients and internal staff members.
• Completes all other duties as assigned.

Benefits

• Competitive pay rates
• Paid time off (PTO)
• Paid holidays
• Medical insurance options (Blue-Cross Blue-Shield & Blue Care Network)
• Health Savings Account (HSA)
• Vision and Dental insurance options
• 401(k)/Roth retirement plans with employer match
• Company-paid disability insurance
• Company-paid life insurance
• Paid Maternity/Paternity leave benefits
• Company-organized Volunteer opportunities
• Commitment to providing work-life balance
• Team bonding events
• Gift raffles
• Annual holiday party

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED