Escrow Processor - US Based Remote

Anywhere•US Remote City, US Remote State

10h•Remote

About The Position

This is a US-based remote position for an Escrow Processor. The role involves processing payoffs, HOA demands, and other lien-related documentation. The processor will be responsible for ordering these demands, monitoring outstanding requests, and ensuring timely follow-up to protect closing timelines. Maintaining accurate and up-to-date file documentation within required systems is crucial. The position also requires delivering superior customer service to internal market brands and external transaction partners, maintaining organized, compliant, and audit-ready files according to NOC standards, and effectively managing multiple files and deadlines in a high-volume, deadline-driven environment. Supporting operational efficiency by adhering to standardized workflows, identifying potential issues early, and escalating concerns appropriately is also a key aspect of the role.

Requirements

Strong ability to comprehend, interpret, and draft clear instructions, correspondence, and memos; excellent spelling, grammar, and punctuation required.
Excellent verbal and written communication skills with strong interpersonal and customer service abilities.
Demonstrated commitment to service excellence and responsiveness.
High level of organization with exceptional attention to detail and accuracy.
Proven ability to meet deadlines, maintain consistent follow-through, and adhere to established procedures.
Comfort working in a fast-paced, high-volume, production-oriented environment.

Nice To Haves

One (1) year of experience in escrow, title, real estate, or mortgage operations.
Familiarity with escrow and title systems, workflow tools, and document management platforms.
Experience handling payoff demands, HOA demands, and common title-related liens.
Texas based Real Estate, Escrow, Title knowledge

Responsibilities

Order payoff demands, homeowner association (HOA) demands, and other lien-related documentation.
Proactively monitor outstanding requests, follow up as needed, and escalate delays to protect closing timelines.
Maintain accurate, up-to-date file documentation and status tracking within required systems.
Deliver superior customer service to internal market brands and external transaction partners.
Maintain organized, compliant, and audit-ready files in accordance with NOC standards and procedures.
Effectively manage multiple files and competing deadlines in a high-volume, deadline-driven environment.
Support operational efficiency by adhering to standardized workflows, identifying potential issues early, and escalating concerns appropriately.