Escrow Officer/ Transaction Manager - Columbus, Ohio

Northwest Title•Columbus, OH

4d•Onsite

About The Position

Northwest Title Family of Companies is seeking an Escrow Officer/Transaction Manager to join their team. This role acts as the primary point of contact for clients, ensuring an excellent client experience throughout the real estate transaction process. The Transaction Manager is responsible for managing a file from beginning to end, coordinating communication with all parties involved, resolving title defects, preparing closing documents, and ensuring accurate and timely closings. This position does not involve supervisory duties but requires a deep understanding of real estate transactions and excellent customer service skills. Northwest Title Family of Companies has over 55 years of experience and is known for innovation, professionalism, and integrity.

Requirements

At least one year of experience working in the Real Estate Title industry or Real Estate Law.
Proven organization and communication skills
Experience coordinating communication across multiple channels and people
Ability to multi-task and work quickly but accurately
Quality communication skills via email, phone, video, and in-person, including proper grammar and spelling

Nice To Haves

A minimum of one year experience in a similar role in a real estate title company

Responsibilities

Acts as the first and primary point of contact with our clients, responsible for ensuring an excellent client experience.
Coordinates communication with realtors, lenders, attorneys, buyers, sellers, members, etc., to prepare for closing.
Ensures that all items on a title insurance commitment are resolved before closing: clears title defects and obtains documentary proof to resolve a defect or obtain signatures on documents needed to insure marketable title.
Prepares the Closing Disclosure and/or Settlement Statement, compliant with the purchase contract, lender closing instructions, and federal/state requirements.
Perform closing and settlement functions per company standards.
Create or maintain business relationships with realtors and lenders for the continued success of our business.
Manages a “file” (title order), from beginning to end.
Accurately closing and disbursing files under a deadline while providing excellent, professional service to our clients.
Understand all parts of the real estate transaction and are on the front lines of communication with our clients.
Working with other departments to get the file closed; however, they are ultimately responsible for the overall successful outcome.