Escrow Officer

First American•Chula Vista, CA

2d•Onsite

About The Position

First American is seeking an Escrow Officer in San Diego County who possesses both transaction expertise and strong industry relationships. The role involves leading transactions, building relationships, and delivering best-in-class closings by combining trusted relationships, operational excellence, and modern technology. This position is more than managing files; it's about driving the transaction, being responsible for outcomes, client experience, and business growth. The ideal candidate will manage a pipeline of transactions, serving as the central point of coordination and trust for all parties involved.

Requirements

High School diploma or equivalent
3–5+ years of escrow experience with direct responsibility for transactions
Established relationships within the real estate community preferred
Valid licensing/certification as required by state
Strong knowledge of escrow/title processes, compliance, and closing procedures
Proven ability to manage multiple transactions and deadlines in a fast-paced environment
Excellent communication—confident, clear, and responsive (phone, in-person, digital)
Strong client relationship skills with a service-first mindset
High attention to detail with the ability to maintain accuracy at speed
Sound judgment and problem-solving ability in complex situations
Comfortable using technology and systems to manage workflow and improve efficiency
Ability to balance client service, operational execution, and risk management
Professional presence and ability to guide clients through the closing process

Nice To Haves

Established book of business preferred

Responsibilities

Manage escrow transactions end-to-end—from opening through closing and disbursement
Act as the primary liaison for buyers, sellers, agents, lenders, and attorneys
Determine closing requirements by reviewing and clarifying all instructions and documentation
Order and review title reports; identify and resolve title defects, liens, and encumbrances
Prepare, review, and execute closing documents with accuracy and efficiency
Communicate clearly and proactively—keeping all parties aligned and informed
Lead closing appointments, explain documents, and ensure a smooth client experience
Identify and resolve issues quickly to keep transactions on track
Balance speed, accuracy, and risk management across multiple files
Leverage systems and tools to manage workflow and improve efficiency
Maintain and grow relationships with agents, lenders, and clients