Escrow Assistant

First American • Medford, OR

3d • Onsite

About The Position

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. First American has a People First culture, recognized as a Fortune 100 Best Companies to Work For® for eleven consecutive years, and a best place to work for women, diversity and LGBTQ+ employees. The Escrow Assistant role in Medford, OR, is a full-time position in a dynamic, fast-paced environment, providing critical administrative and customer support to the Escrow team. This position is key to helping make homeownership a reality, and the company seeks an individual with potential for long-term career growth within the organization.

Requirements

• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both our internal teams and external customers
• Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent

Nice To Haves

• 2+ years of escrow-related experience preferred

Responsibilities

• Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
• Communicate regularly with customers during the escrow process flow
• Interpret various agreements as they relate to escrow closings
• Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

Benefits

• comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
• People First Culture celebrates diversity, equity and inclusion.
• Authentic and inclusive workplace For All.
• Equal opportunity employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees