Escrow Assistant - San Antonio, TX
About The Position
This role is crucial for holding real estate transactions together and ensuring their successful completion. The Escrow Assistant supports the closing representative by working with agents, buyers, sellers, lawyers, lenders, and surveyors. The primary function is to collect, organize, and process all necessary documentation to ensure closings are completed on time with minimal stress. This includes filing documents and processing payments after closing, identifying and resolving any discrepancies in paperwork, and providing friendly and expert assistance to agents and their clients.
Requirements
- High school diploma or equivalent.
- One to four years of escrow processing experience.
- Proficiency with Microsoft Office suite.
- Strong written and verbal communication skills to clearly keep agents, buyers, sellers, and all other parties up to date with the process and work with them to resolve issues.
- Patience, ability to handle pressing needs calmly and empathetically.
- Organizational skills, attention to detail, ability to assemble complete and error-free packages.
- Ability to identify and pursue solutions for missing or incorrect items.
- Ability to multitask in a fast-paced environment under deadline pressure.
- Professional demeanor, creating a positive company image.
Nice To Haves
- Real estate industry experience in the areas of title, escrow, real estate, or property management.
- Knowledge of front- and back-end processing procedures.
Responsibilities
- Providing outstanding assistance to the closing representative to ensure smooth sales and client retention through white glove service.
- Preparing loan documents for signing, including vesting amendments when applicable, presenting loan documents and other records for signing, returning loan documents to the lender after signing, and following up on funding conditions.
- Reviewing the real estate purchase contract for completeness and requesting any missing information.
- Performing a preliminary audit and determining or obtaining any necessary items to clear a title.
- Preparing estimated closing statements for officer review.
- Maintaining files, recording appropriate documentation, and sending checks once the closing is complete.
- Transmitting documents to the lender.
- Establishing and maintaining relationships with industry players to encourage them to choose the company as their first choice for escrow processing.
Benefits
- Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
- 401(k) savings plan with company match
- Paid Time Off to Include Holidays, Vacation Time, and Sick Time
- Paid Family & Paternity Leave
- Life Insurance
- Business Travel Accident Insurance
- Access to LinkedIn Learning
- Tuition reimbursement for approved programs
- Employee Referral Program
- Adoption Assistance Program
- Employee Assistance Program
- Health and Wellness Program and Incentives
- Employee Discounts
- Employee Resource Groups
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
