Escrow Assistant - Calabasas, CA

Anywhere•Calabasas, CA

10d•$24 - $26•Onsite

About The Position

The Escrow Assistant is the glue that holds real estate transactions together and makes them happen. This role supports the closing representative and works with agents, buyers, sellers, lawyers, lenders, surveyors, and others. The assistant collects, organizes, and processes all necessary documentation to ensure the closing is completed on time with minimal stress. This includes filing documents and processing checks after closing, identifying and resolving any incomplete or incorrect paperwork, and providing friendly and expert assistance to agents and their clients.

Requirements

High school diploma or equivalent.
One to four years of escrow processing experience.
Proficiency with Microsoft Office suite.
Strong written and verbal communication skills to clearly keep agents, buyers, sellers, and all other parties updated on the process and to work with them to resolve issues.
Patience, able to handle pressing needs calmly, friendly, and empathetically.
Organizational skills, attention to detail, and ability to assemble puzzle pieces into a complete, error-free package.
Ability to discover missing, incorrect, or incomplete items and pursue solutions with determination.
Ability to multitask and work in a fast-paced environment under deadline pressure.
Professional demeanor, creating a positive image for the company.
Ability to read people and understand their personality to deliver news sensitively.

Nice To Haves

Real estate industry experience in title, escrow, real estate, or property management.
Knowledge of front- and back-end processing procedures.

Responsibilities

Providing outstanding assistance to the closing representative to ensure smooth sales and retain business through white glove service.
Preparing loan documents for signing, including vesting amendments when applicable, presenting loan documents and other records for signing, returning loan documents to the lender after signing, and following up on funding conditions.
Reviewing the real estate purchase contract for completeness and requesting any missing information.
Performing a preliminary audit and determining or obtaining any necessary items to clear a title.
Preparing estimated closing statements for officer review.
Maintaining files, recording appropriate documentation, and sending checks once the closing is complete.
Transmitting documents to the lender.
Establishing and maintaining relationships with industry players to encourage them to choose the company as their first choice for escrow processing.