Escrow Assistant

First American•San Diego, CA

33d•$20 - $27•Onsite

About The Position

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. Lead Escrow Assistant Glen Oaks Escrow Balboa Park, San Diego, CA | In Office | Full Time Love escrow, thrive in a fast paced environment, and enjoy being the person who keeps everything moving? This could be your next opportunity. Glen Oaks Escrow is looking for an experienced Lead Escrow Assistant to support top producing Escrow Officers on a busy desk in our Balboa Park office. We are seeking someone who is organized, proactive, customer focused, and ready to help lead an important part of a high performing team. This is a fully in office role, five days per week, for someone who enjoys collaboration, understands the pace of escrow, and takes pride in creating a smooth experience for customers, business partners, and the newer assistants they help mentor along the way. At Glen Oaks Escrow, our mission is to empower our people to be the partner our clients trust so they can deliver exceptional closing experiences. Our vision is to be the industry leader as the best workplace for top escrow talent. We bring that vision to life through our values: Integrity. Tenacity. Solution Driven. Grace and Kindness. Teamwork. Glen Oaks Escrow is proudly backed by First American Financial Corporation, a Fortune 500 company that has been named one of Fortune's 100 Best Companies to Work For eleven years running. That means real stability and real benefits behind every desk, without losing the boutique, local feel that makes Glen Oaks Escrow different.

Requirements

3+ years of escrow related experience, ideally with some lead or senior assistant work
Experience supporting a busy escrow desk strongly preferred
Strong organization, accuracy, and follow through
Excellent written and verbal communication skills
A calm, positive, and solutions focused approach
The ability to anticipate needs and take initiative
A genuine desire to help customers, support your team, and develop those around you
Proficiency with Microsoft Office and the ability to learn new technology
High school diploma or equivalent

Responsibilities

Partner closely with busy Escrow Officers to keep transactions organized and moving forward
Open escrow orders and accurately enter closing information
Prepare escrow documents and closing packages
Assist with funding, disbursement, recording, and post closing follow up
Communicate with buyers, sellers, agents, lenders, and other transaction partners
Review and interpret contracts, instructions, and agreements related to escrow closings
Manage multiple files, priorities, and deadlines without losing attention to detail
Coach and mentor newer team members
Use escrow systems and technology to deliver an exceptional customer experience