Escrow Assistant

Mother Lode Holding Company•Bakersfield, CA

12d•Onsite

About The Position

Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions. This role requires an intermediate level of understanding of functional tasks, with assistance potentially needed from more experienced team members depending on task complexity. Work may be reviewed for new or more complex tasks. The position provides a wide range of support within a functional area and follows established processes and procedures in daily activities, troubleshooting as needed and recommending suggestions for continuous improvements to overall operations.

Requirements

Customer service skills
Problem solving skills
Strong organizational skills
Knowledge of MS Office suite
Excellent verbal/written communication skills
Able to maintain professionalism and a positive service attitude at all times
Strong detail orientation
Knowledge of company and/or client operating systems
High School diploma or equivalent
2+ years experience in an escrow related experience

Responsibilities

Performs a wide range of administrative duties to gather information and assist in the escrow process.
Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions.
Communicates requirements and other information to clients.
Interprets various agreements as they relate to closing and prepare all documents required for transactions.