Escrow Assistant (In Office)
First American•Franklin, TN
•Onsite
About The Position
Join First American, where we recognize our true worth is our people. We are looking to add an Escrow Assistant to our team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties.
Requirements
- Passion for helping customers while maintaining a professional and positive attitude
- Excellent verbal and written communication with both our internal teams and external customers
- Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
- Thrives in contributing to a team working together to deliver beyond customer expectations
- Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
- High school diploma or equivalent
Nice To Haves
- 2+ years of escrow-related experience preferred
Responsibilities
- Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
- Communicate regularly with customers during the escrow process flow
- Interpret various agreements as they relate to escrow closings
- Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
Benefits
- medical
- dental
- vision
- 401k
- PTO/paid sick leave
- employee stock purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
