Escort Youth Care Worker (Bilingual)

Dynamic Service Solutions • Houston, TX

3h • Onsite

About The Position

The Escort Youth Care Worker (EYCW) provides direct supervision of youth at a residential facility and during transportation, maintaining line-of-sight supervision at all times. The role documents and supervises youth progress in compliance with Texas Department of Family and Protective Services and Office of Refugee Resettlement (ORR) minimum standards.

The EYCW supports intake, transports youth to court, medical, and discharge appointments, responds to escalating behavior using the Crisis Prevention Intervention model, completes required forms and progress notes, assists with educational and recreational activities, and prepares discharge documentation. The position requires English and Spanish proficiency, a valid driver's license, travel within the United States, and flexibility for extended hours, weekends, and on-call work. Work is primarily in a residential facility, with occasional outdoor work and overnight travel.

Requirements

• High school diploma.
• At least one year of previous work or volunteer experience with juveniles.
• Valid, active driver's license and clean driving record.
• Availability to travel, including transportation of youth to destinations within the United States.
• Must be at least 21 years old.
• Proficiency in reading, writing, and conversing in English and Spanish, including translating written Spanish into English.
• Strong computer skills, including Microsoft Office, SharePoint, and OneDrive, and ability to learn new software.
• Ability to work extended hours, weekends, and on-call as required.
• Ability to meet the stated physical demands, including extended sitting or standing, walking, handling objects, reaching, climbing stairs, balancing, stooping, kneeling, crouching, and occasionally lifting or moving up to 25 pounds.

Nice To Haves

• Bachelor's degree in a human service field.
• At least one year of ORR residential care services experience.

Responsibilities

• Assist with intake by completing documentation, taking photographs, and explaining program services and rules to youth.
• Transport youth to court, medical, and discharge appointments while following traffic and safety laws, escort procedures, and airport and flight rules; maintain direct supervision during transportation.
• Recognize escalating behaviors and intervene as needed using the Crisis Prevention Intervention model to deescalate and stabilize youth.
• Complete youth-related forms and progress notes to meet state and federal requirements.
• Support the planning and coordination of educational events and recreational activities, and cover restroom breaks, posts, or shifts for the YCW department as needed.
• Complete discharge packets, including the Verification of Release when applicable, Transfer of Custody or Transfer Request, and Tracking Form.
• Maintain ongoing supervision and documentation of youth progress in compliance with Texas and ORR minimum standards.

Benefits

• Competitive salary.
• Medical, dental, and vision benefits.
• Health Savings Account (HSA) and Dependent Care Flexible Spending Account (DCFSA).
• 401(k) retirement plan.
• Life and disability plans and other supplemental plans.
• Student loan assistance plan.
• Paid time off, holidays, and sick leave.
• Professional development opportunities and ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED