Escalate Leadership Development and Coaching Specialist

Texas ESC Region 16 • Amarillo, TX

1d • Hybrid

About The Position

This role serves as a high-level operational leader and strategic partner, working alongside the Director of Escalate Leadership Development and Coaching. The primary focus is on managing and executing all aspects of service delivery for the Escalate Leadership Development and Coaching® enterprise. Key responsibilities include facilitating transformative professional learning experiences, providing individual and team coaching services, and managing project workflows to enhance leadership capacity and ultimately improve student outcomes.

Requirements

• Master’s degree required.
• Texas principal certification required.
• Must be on an active pathway to earning the ICF Associate Certified Coach (ACC) credential or already hold an ICF ACC credential.
• Committed to the Region 16 ESC and Escalate Leadership Development and Coaching Manifestos, embodying humility, integrity, a growth mindset, and collaborative servant leadership.
• Successful experience designing and leading transformative professional learning experiences for leaders in both in-person and virtual environments.
• Ability to successfully translate strategic goals into actionable project plans and manage the daily workflow of a professional service enterprise.
• Demonstrates proficiency in managing business operations, including invoicing, service tracking, and the analysis of client data.
• Able to successfully apply coaching frameworks and adult learning theories to support personalized leader growth.
• Able to successfully monitor project progress, evaluate the effectiveness of specific initiatives, and meet established deadlines.
• Able to successfully prepare and deliver written and verbal communications to customers that are accurate, timely, and professional.
• Able to build trust and maintain customer-focused relationships at a state-wide level.

Nice To Haves

• Central office experience preferred.

Responsibilities

• Coordinate daily operations to ensure all scheduled coaching sessions and learning events occur as planned.
• Lead, design, and deliver customized professional development sessions, both in-person and virtually, for an audience of executive leaders.
• Provide high-level individual coaching to an assigned portfolio of leaders, maintaining a professional partnership that meets or exceeds client satisfaction benchmarks.
• Serve as an instructor for the Escalate Coach Training Programs, facilitating sessions that lead participants to achieve documented ACC-level competencies.
• Ensure participating leaders demonstrate and articulate growth in key leadership competencies as evidenced by competency artifacts and program assessments.
• Support the facilitation of recurring "Wisdom Circles" for the Escalate coaching team to foster a community of practice rooted in humility and collective growth.
• Manage the end-to-end lifecycle of client contracts, ensuring accurate invoicing, service-hour tracking, and documentation, and executing all contractual obligations within established timelines.
• Collaborate with the Director and marketing department to execute brand engagement initiatives, including content contribution and stakeholder outreach.
• Maintain a dedicated, professional workspace for virtual service delivery that is organized and free from significant distractions.
• Assist in the creation and customization of coaching content, tools, and resources to meet diverse customer needs.
• Implement evaluation and feedback mechanisms to assess client satisfaction and coaching effectiveness.
• Collect and organize program data to support the evaluation of outcomes and continuous improvement efforts.
• Maintain accurate program and client records in accordance with established retention requirements and confidentiality standards.
• Travel as a part of job responsibilities.
• Maintain a functioning cell phone and be accessible through it as deemed appropriate by the service area director.
• Report for work ready to perform responsibilities.
• Perform duties that directly and/or indirectly impact student performance.
• Maintain a professional level of confidentiality regarding all ESC matters.
• Support the mission, goals, and objectives of the ESC strategic plan.
• Uphold and adhere to safety rules and policies of the ESC safety program.
• Perform professional responsibilities as required by ESC policies, processes, and procedures.
• Manage time, calendar, and job responsibilities to meet deadlines.
• Meet proficiency levels of required technology skills as outlined by the supervisor.
• Incorporate appropriate technology in daily work and exhibit continual growth in technologies as outlined by supervisor.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal