ERP Systems Manager (Hybrid) || Charlotte, NC (Hybrid)

DMS Vision•Charlotte, NC

6h•Hybrid

About The Position

The ERP Systems Manager serves as the primary business owner and liaison for enterprise financial and operational systems, with an emphasis on JD Edwards ERP and related business applications. The role partners with business leaders and IT to analyze requirements, configure solutions, and lead system enhancements that support operational efficiency, financial integrity, and data-driven decision-making across multiple locations. The manager oversees application support, system development, and ERP-related projects while ensuring compliance, security, and system reliability.

Requirements

Bachelor's degree in Information Systems, Computer Science, Business, or a related field.
Extensive JD Edwards functional experience, including system support, configuration, and business process integration.
Knowledge of JD Edwards Event Rule Code and development.
Knowledge of One View Reporting, Orchestrations, BI Publisher, and EDI.
Advanced technological knowledge of structured programming application design.
Ability to independently manage workload, prioritize requests, and deliver solutions in a complex business environment.
Strong multitasking ability and demonstrated success managing multiple projects simultaneously.

Nice To Haves

Knowledge of JD Edwards 9.2.
Experience with IBM Power Systems.
Working knowledge of SQL.
Familiarity with C++ or similar languages.
Relevant certifications or advanced training in ERP systems or business systems analysis.

Responsibilities

Provide functional support for JD Edwards ERP, shop floor data collection systems, business analytics tools, time and attendance systems, and other business-critical applications.
Support and maintain JD Edwards administrative functions, including batch job monitoring, advanced queries, One View Reporting, BI Publisher, and custom reports.
Provide first- and second-level escalation support for ERP-related incidents, troubleshooting, and user requests.
Support and develop JD Edwards objects, including event rules, views, package builds, and customizations.
Develop and maintain reports and dashboards, partnering with stakeholders to define requirements and specifications.
Prepare technical documentation, process flows, and system specifications in accordance with departmental standards.
Test, debug, and validate system changes in collaboration with end users.
Act as the primary business analyst between functional teams and IT, translating business needs into technical solutions.
Consult with internal clients to understand system pain points, process gaps, and data challenges.
Build professional relationships across business functions and locations.
Support annual SOX compliance activities, including system access controls, audit logs, and data change documentation.
Safeguard company data through backup procedures, system security controls, and data governance practices.
Lead or support ERP migrations, upgrades, and consolidations across business units or locations.
Manage competing priorities, projects, and enhancement requests with minimal oversight.