ERP Systems Administrator

Ronald Mark Associates Inc•Hillside, NJ

7d•$80,000 - $110,000•Onsite

About The Position

In-house ERP Specialist/ Administrator to become the resident expert and gatekeeper of our IQMS system. In this role, you will bridge the gap between our operations, data analysis, and technical support. You will be responsible for ensuring the system aligns with shop-floor and financial operations, generating custom reports to aid management in data-driven decision-making diagnosing system anomalies, managing our relationship with IQMS support, and driving key IT security initiatives. You will also provide new user training and custom training as required.

Requirements

3+ years managing or heavily supporting an ERP system (Experience with IQMS / Delmiaworks is a massive plus)
Experience in a manufacturing environment is required.
Strong proficiency in SQL and database structures (Oracle preferred).
Experience with business intelligence or reporting tools.
Proven ability to manage IT or software implementation projects, specifically involving system security or user access control.
Exceptional problem-solving skills, patience for teaching non-technical users, and the ability to challenge outside vendors to ensure we get the best service.

Responsibilities

Act as the primary internal contact for all IQMS issues. Diagnose software glitches, process bottlenecks, and data discrepancies.
Own the relationship with IQMS support. Effectively document, submit, and escalate system bugs or enhancement requests to ensure swift resolution.
Design, develop, and maintain custom reports, dashboards, and queries (using SQL/Crystal Reports or internal IQMS tools) to support management decision-making.
Partner with our outsourced IT security providers to audit user access, manage ERP permissions, oversee security compliance protocols, and ensure our internal data remains secure.
Create user guides for internal processes to eliminate reliance on external contractors and single points of failure. Maintaining compliance log for open and closed issues and other documentation as required by ISO 9001 system. Create user documentation as required, train floor and office employees on best practices and established work instructions.
Ability to travel to Company to facilities to ensure everything is running effectively when necessary – (NJ, PA, VA)