ERP & Systems Administrator

VITALITY WORKS INC•Albuquerque, NM

3d•Hybrid

About The Position

The ERP & Systems Administrator’s role is to support and maintain our enterprise applications, primarily focusing on Microsoft 365, alongside ERP (Deacom) and internal systems as well. This hybrid role bridges the gap between business process, systems administration, and end-user support, contributing to overall IT operations and digital transformation efforts.

Requirements

2 years of experience with Microsoft 365 Admin Center and related services.
2 years of experience administering ERP Systems (preferably Deacom or similar).
Strong knowledge of Windows client and server environments
Strong understanding of AD, DNS/DHCP, Group Policy, etc.
Familiarity with ITIL/help desk operations and ticketing systems.
Microsoft 365 Fundamentals or Associate level certifications.
CompTIA A+, Security+ or equivalents (Server+ is a bonus).
Excellent written and communication skills.
Ability to prioritize tasks across multiple platforms.
Eagerness to learn and take ownership of internal systems.

Nice To Haves

Experience with SharePoint Permissions/Automation
Deacom ERP certification or training.
Working knowledge of PowerShell/Power Automate
Exposure to Azure AD, Intune, and other Microsoft security/compliance tools.
Familiarity with low-code/no code integrations (Zapier, API tools).

Responsibilities

Manage users, groups, and licenses in Microsoft 365 Admin Center.
Support and maintain Exchange Online, SharePoint, Teams, and OneDrive.
Administer basic security settings via Microsoft Defender / Compliance Center.
Assist with email policies, shared mailboxes, MFA, and role-based access.
Work with the IT Manager to enhance the 365 experience for end users.
Act as primary administrator for the Deacom ERP system.
Processes user roles, permissions, and training.
Act as the primary point of contact with Deacom for issue resolution and feature requests.
Support end user requests for feature changes, adds, troubleshooting.
Support ERP reporting, data integrity, and process documentation.
Maintain documentation of IT systems and configurations.
Provide Tier 1 and 2 support for end-user issues related to 365, ERP, and Windows-based systems.
Assist with onboarding/offboarding processes and device provisioning.
Perform routine patching, software deployment, and account audits.
Participate in IT modernization projects, automation efforts, and system upgrades.
Collaborate with other IT team members in long term projects.
Identify opportunities for efficiency improvements through scripting or automation (PowerShell, Power Automate, etc.).

Benefits

Highly Competitive Medical, Dental, & Vision Coverage
Health Savings Account
Basic Life/AD&D, STD/LTD, & Employee Assistance Program paid by Vitality Works
Voluntary Supplemental Life/AD&D, Critical Illness & Accident Insurance
Sick Leave
Vacation Time
Paid Holidays
401(k) Plan: 100% match on the first 3% contributed plus an additional 50% up to 5%
Group Voluntary Benefits
2 FREE Supplements per month
Amazing on-campus gym/basketball courts/walking paths
Referral Bonus Program