ERP System Operator

Samsung Biologics•Rockville, MD

3d•$88,275 - $117,700

About The Position

ERP System Operator Join a Global Digital Transformation Team Are you passionate about ERP systems and eager to make a direct impact on business operations across a global organization? We are seeking an ERP System Operator to play a key role in supporting, optimizing, and enhancing our enterprise systems while serving as a critical link between headquarters and local business teams. In this role, you'll collaborate with cross-functional stakeholders, drive system improvements, support users across the organization, and contribute to ERP initiatives that enable business growth and operational excellence. This is an excellent opportunity for a technology professional who enjoys solving complex business challenges, improving processes, and working in a dynamic international environment.

Requirements

3+ years of ERP system administration, operations, or support experience.
5+ years of experience participating in ERP implementation or enhancement projects.
Experience with ERP-related development technologies, such as: SAP ABAP, Oracle Forms, Java, Similar ERP development platforms and tools
Strong analytical and problem-solving skills with the ability to troubleshoot technical and business process issues.
Excellent communication skills and the ability to effectively collaborate with business users, IT teams, and global stakeholders.

Nice To Haves

Experience supporting global ERP environments or coordinating ERP operations between headquarters and international subsidiaries.
Understanding of ITIL-based IT Service Management (ITSM) processes and best practices.
Ability to analyze business processes and recommend innovative system improvements.
ERP-related certifications such as SAP Certified Application Associate, Information Processing Engineer, CPA, or equivalent.
Proven ability to bridge the gap between business requirements and technical solutions.

Responsibilities

Manage and support day-to-day ERP system operations and administration.
Act as the primary liaison between headquarters and subsidiary teams for ERP-related communications and initiatives.
Provide end-user support, troubleshooting, and training to maximize system effectiveness.
Monitor system performance and coordinate ongoing maintenance activities.
Identify opportunities for process optimization and system enhancements.
Participate in ERP implementation, upgrade, integration, and continuous improvement projects.