ERP Sales Systems Manager (Oracle)

Feeser's Food Distributors•Harrisburg, PA

6d•Onsite

About The Position

We’re looking for an ERP Sales Systems Manager who will own, optimize, and support the systems that drive sales, pricing, ordering, rebates, and revenue processes. This is a hands‑on role with real impact — you’ll be the primary owner of our Oracle Fusion Cloud sales ecosystem and related platforms.

Requirements

Strong understanding of order‑to‑cash and revenue processes
Experience administering and configuring enterprise sales systems
Strong troubleshooting skills across configuration, data, and integrations
Ability to analyze issues spanning multiple systems
Experience with Agile practices, backlog management, and iterative delivery
Strong documentation, communication, and stakeholder‑coordination skills

Nice To Haves

Bachelor’s degree in Business, Logistics, Information Systems, or related field
5+ years as a product owner or administrator of sales/revenue systems
Hands‑on experience with Oracle Fusion Order Management, Pricing, Sales, or Incentive Compensation
Oracle Fusion Cloud certifications (Sales, OM, Pricing, CRM, Incentive Comp)

Responsibilities

Manage day‑to‑day operation of sales and revenue systems
Configure and maintain Oracle Fusion Cloud modules (Order Management, Pricing, Channel Revenue Management, Sales, Incentive Compensation)
Support online ordering, CRM, and other sales‑related platforms
Define and maintain business rules for order capture, pricing, rebates, commissions, and customer eligibility
Diagnose and resolve functional, data, and configuration issues
Address cross‑module and integration issues in partnership with the ERP Manager
Serve as the primary escalation point for sales‑system issues impacting operations or customers
Lead quarterly ERP release testing for sales, pricing, ordering, rebates, and commissions
Lead user acceptance testing and approve changes before deployment
Coordinate defect resolution, enhancements, and configuration updates
Maintain documentation, test results, change history, and issue logs
Train sales and revenue users on system functionality and enhancements
Create and maintain training materials, job aids, and SOPs
Communicate release updates and prepare users for changes
Own the lifecycle of sales‑system capabilities
Prioritize enhancements based on user feedback and operational needs
Maintain and refine the product roadmap
Identify opportunities for automation, modernization, and improved usability
Monitor performance and address gaps or underperformance
Ensure ongoing adoption and optimization of delivered features