ERP Project Manager, Microsoft Dynamics 365

FRANKLIN SPORTS INC • Stoughton, MA

85d • Hybrid

About The Position

Franklin Sports, Inc. is seeking a strategic and hands-on ERP Project Manager to lead the implementation of a new enterprise-wide ERP system. This role will influence how Finance, Operations, Supply Chain, Sales, and HR work together, ensuring the ERP platform becomes the backbone of future growth. The Project Manager will work closely with the system integrator and act as the central point of contact for co-planning, managing, and executing all phases of the ERP project, including requirements collection, system design, data migration, testing, training, and go-live stabilization. The ideal candidate is a diplomatic, collaborative leader with a balance of business process knowledge and ERP technical insight, capable of building consensus among stakeholders and driving measurable results. This position requires understanding both the business and technological aspects of the company, with a demonstrated background working with cross-functional teams and the System Integrator. The role is based at the company's Headquarters in Stoughton, MA, with a hybrid option, and reports to the VP, Operations. This is a long-term, project-based role with full benefits.

Requirements

• Bachelor’s degree in Business, Information Systems, Supply Chain, Finance or related field (MBA or PMP certification preferred).
• 7+ years of project management experience, with at least 3–5 years leading multiple tier 1 ERP implementations.
• Microsoft Dynamics 365 experience is required.
• Proven success managing multi-phase, multi-million-dollar projects.
• Prior experience working with System Integrators with proven partnership experience required.
• A collaborative, hands-on leader who can move seamlessly between executive discussions and tactical execution.
• Skilled at negotiation, consensus building, and managing diverse stakeholders with diplomacy.
• Comfortable working in a fast-paced, dynamic environment with multiple competing priorities.
• A problem solver who thrives at the intersection of business transformation and technology enablement.
• Strong knowledge of ERP systems and how they support Finance, Supply Chain, Sales, and HR.
• Ability to balance technical ERP knowledge with strong business process understanding.
• Excellent communication, facilitation, collaboration and stakeholder management skills.
• Demonstrated ability to manage cross-functional teams and third-party vendors.
• Expertise in project management methodologies (Agile/Waterfall/Hybrid).
• Excellent communication, facilitation, and documentation skills.
• Strong problem-solving, risk management, and decision-making capabilities.
• Comfortable executing day-to-day administrative functions, including documentation management, scheduling, status reporting, data entry oversight, and cross-functional coordination.

Nice To Haves

• MBA or PMP certification preferred.

Responsibilities

• Lead the end-to-end ERP implementation project, including planning, scheduling, budgeting, resource allocation and execution.
• Define project scope, objectives, success criteria, and ensure delivery on time, on budget, and within scope.
• Establish and maintain project governance structure, steering committee updates and executive reporting.
• Collaborate with cross-functional leaders (Finance, Operations, Supply Chain, Sales, IT, HR, etc.) to align ERP capabilities with business needs.
• Act as a bridge across functions, facilitating alignment, resolving conflicts, and driving timely decision-making.
• Manage third-party vendors, consultants, and implementation partners to ensure accountability and performance.
• Oversee all major milestones: requirements gathering, system design/configuration, data migration and validation, system integration, and training.
• Ensure accurate documentation of current- and future-state business processes, workflows, and system configurations.
• Develop and manage risk/issue logs, change control processes and mitigation strategies to keep the project on track.
• Partner with business leadership and HR to design and execute a change management and communication plan.
• Oversee end-user readiness, training, and post-go-live support to drive adoption and minimize disruption.
• Handle administrative workflows, documentation, reporting, and coordination activities in support of ERP initiatives.
• Facilitate workshops, user acceptance testing (UAT) and business readiness reviews.
• Ensure the ERP system delivers measurable business value across financial visibility, supply chain efficiency, and operational excellence.
• Other projects as assigned.

Benefits

• Employee Discounts
• 401K with immediate participation and a 1% match
• a retirement 401(K) match of 3% safe harbor match
• potential profit-sharing retirement contribution of 1% after a full calendar year of employment
• 20 days PTO program/13 Paid Holidays (prorated)
• Health, Dental, Vision Insurance
• Company Paid AD&D and Life Insurance (2 times Base Salary)
• Voluntary Life and AD&D Insurance
• Voluntary Accident Insurance, Critical Illness or Hospital Indemnity
• Company Paid Short- and Long-Term disability plans
• Flexible Spending with $680 Carry Over option and Dependent Care Account Plans
• Employee Life Assistance Plan and Identity Theft Protection Support
• Tuition Reimbursement after waiting period

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees