ERP Functional Business Analyst – HR

CGI•Phoenix, AZ

23h•Hybrid

About The Position

CGI is seeking an experienced ERP Functional Business Analyst – HR to join our team in Phoenix, AZ. This role will support enterprise HR modernization initiatives, HR business process improvements, and ERP system enhancements for a large state government client. As part of CGI’s Advantage program team, you will collaborate with client stakeholders, technical teams, and project leadership to deliver innovative HR solutions in a dynamic, fast-paced environment. This is an exciting opportunity to contribute to transformational initiatives that improve workforce operations and public sector service delivery. This position is located at our CGI office in Phoenix, AZ; however, a hybrid working model is acceptable. CGI Advantage is an industry-leading ERP platform, merging cutting-edge technology with purpose-built solutions tailored for government operations. With over 46 years of expertise in the public sector, this secure, intuitive platform is continually evolving, supported by a vibrant client community and CGI’s global network of industry-leading professionals. We use technical expertise and secure solutions to help government reinvent the ways of working to improve citizen services and increase efficiency. Our work helps civil entities provide services transparently and with fewer resources.

Requirements

5+ years of experience as a Business Analyst supporting enterprise applications or ERP systems
Experience supporting HR business functions such as payroll, benefits administration, workforce management, talent acquisition, or employee lifecycle management
Strong expertise in requirements gathering, business process analysis, and documentation
Experience with process modeling and documentation tools such as Visio, Excel, and Microsoft Office Suite
Excellent communication and interpersonal skills with the ability to collaborate effectively with both technical and non-technical stakeholders
Strong analytical, critical thinking, and problem-solving abilities
Experience supporting government, public sector, or large enterprise HR system implementations preferred

Nice To Haves

Experience with CGI Advantage or similar government ERP/HR platforms
Familiarity with public sector procurement, compliance, and regulatory processes
PMP, CBAP, or related professional certification
Experience supporting organizational change management and transformation initiatives
Knowledge of Agile, Scrum, or hybrid project delivery methodologies preferred

Responsibilities

Gather, analyze, and document business, functional, and system requirements related to HR processes and ERP solutions
Lead stakeholder interviews, workshops, and requirements-gathering sessions to identify business needs and process improvements
Develop process flows, use cases, functional specifications, and supporting documentation
Partner with technical teams to translate business requirements into scalable system solutions
Support User Acceptance Testing (UAT), including test planning, test script development, execution support, and defect tracking
Assist with organizational change management activities, end-user training materials, and stakeholder communications
Monitor and track project risks, issues, dependencies, and status updates to support successful project delivery
Contribute to continuous improvement initiatives focused on HR operations, compliance, and system optimization