ERP/EPM Transformation & Platform Lead

Genworth•Richmond, VA
•$120,900 - $187,000•Hybrid

About The Position

At Genworth and CareScout, we’re on a mission to simplify and dignify the aging experience. We’re building better ways to help people find, fund, and understand aging care all while being supported every step of the way. We’re a team of curious problem-solvers, compassionate listeners, and people who care about making a difference. We value diverse perspectives and are committed to fostering an inclusive culture where every team member feels respected, supported, and empowered to bring their authentic self. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. If you’re looking to build a meaningful career while helping transform the aging experience for millions of families, we’d love to hear from you.

Requirements

  • Bachelor’s degree in computer science, information systems, actuarial science, mathematics, engineering, or a related technical discipline, or equivalent experience.
  • 7+ years of relevant experience
  • ERP/EPM system implementation and ownership experience
  • Strong experience in Business Systems Analysis / Product Analysis, with demonstrated ownership of complex initiatives.
  • Experience partnering with IT, cloud, data engineering, security, and business teams to design and deliver application enhancements across integrated systems and controlled environments.
  • Ability to lead complex technical initiatives or small technical teams, coordinate internal and external resources, manage competing priorities, and communicate risks, tradeoffs, and recommendations clearly.
  • Experience using AI-enabled tools to support code translation, modernization, testing, documentation, or developer productivity while maintaining appropriate review and control discipline.
  • Strong critical thinking, analytical, communication, collaboration, and stakeholder management skills, with the ability to translate complex technical concepts for both technical and non-technical audiences.
  • Demonstrated ability to mentor and guide team members with strong product expertise, while actively driving and supporting their upskill in Python programming.

Responsibilities

  • Act as the liaison among Finance, Technology, implementation partners, vendors, and current application teams.
  • Lead requirements, process design, solution validation, implementation planning, and conversion readiness.
  • Coordinate testing, defect resolution, traceability, business decisions, and cutover readiness.
  • Connect legacy/current teams with the future platform team for integrations, data conversion, reconciliation, and controls.
  • Define the operating model, support model, governance, and knowledge-transfer requirements before go-live.
  • Own the post-go-live platform roadmap, SaaS release evaluation, adoption planning, and strategic enhancements.
  • After implementation, the role remains accountable for ERP/EPM as a business capability by translating Finance priorities into a governed roadmap, guiding SaaS adoption, coordinating data and reporting dependencies, and sustaining business outcomes.

Benefits

  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
  • Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
  • Disability, Life, and Long Term Care Insurance
  • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
  • Caregiver and Mental Health Support Services
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