ERP Business Analyst – Manufacturing Operations

Cretex•Brooklyn Park, MN

3d•$89,000 - $118,000•Onsite

About The Position

At Cretex, manufacturing excellence is at the core of what we do. We are seeking a Business Analyst who understands that a great ERP system is the backbone of a successful shop floor. This isn't just a "support" role—you will be the functional architect of our Epicor Kinetic environment, ensuring our end-to-end operations—from the moment an order is placed to the moment it ships—are seamless, automated, and efficient.

Requirements

Proven experience configuring and supporting Epicor Kinetic.
You understand inventory flow, warehouse management (WMS), and production planning.
Proficiency with SQL Server and the Epicor DMT.
You are comfortable navigating databases and visualizing data using tools like Power BI or Tableau.
You don’t just fix bugs; you find the root cause and optimize the process to prevent them from happening again.
The ability to explain technical workflows to a Shop Foreman or a CEO with equal clarity.
Bachelor’s degree in IT, Supply Chain, Business, or a related field.

Nice To Haves

Hands-on experience with Lean Manufacturing or Six Sigma environments.
Project Management experience or certifications (PMP, ScrumMaster, or Epicor certifications).
Experience with Agile development methodologies.

Responsibilities

Own the functional health of our "Order to Cash," "Procure to Pay," and "Plan to Produce" workstreams.
Partner with production, warehouse, and supply chain leads to translate operational pain points into elegant technical solutions within Epicor Kinetic.
Use the Epicor DMT (Data Management Tool) and SQL to manage complex data migrations, system upgrades, and integrations that keep our production lines moving.
Act as the vital link between the shop floor, the warehouse, and the IT development team, ensuring technology never stands in the way of output.
Lead the testing and validation of new features, ensuring our inventory, warehouse management, and production scheduling data is 100% reliable.
Develop clear, user-friendly documentation and provide hands-on training that turns our staff into confident Epicor users.
Collaborate with business units, stakeholders, and end-users to gather, document, and refine business requirements, while analyzing current business processes and workflows to identify and recommend improvement opportunities.
Design, build and implement software solutions that address identified business needs and requirements.
Configure the ERP system to meet operational business process needs.
If needed, utilize development tools, programming languages, and databases to create custom applications or modify existing systems.
Expert in upgrades, DMT tool, and business process integration delivering ERP configurations aligned with manufacturing operation process needs.
Develop and execute test plans to validate software solutions against business requirements.
Perform data validation and follow quality control measures to ensure data accuracy and integrity.
Identify and resolve software defects and issues to ensure optimal performance.
Create comprehensive documentation, including business requirements, functional design specifications, technical design specifications, and user training.
Maintain accurate records of system changes and updates.
Provide technical support to end-users, troubleshooting issues and resolving problems in a timely manner.
Collaborate with IT teams to ensure system availability and reliability.
Act as a liaison between business stakeholders and the development team, facilitating effective communication and collaboration.
Present findings, progress, and proposed solutions to non-technical stakeholders.
Stay updated on industry trends and emerging technologies to propose innovative solutions and process improvements.
Focus on delivering standard Epicor Kinetic supported solutions, including enhancements, while thoroughly understanding business operations.

Benefits

401k retirement savings plan with a company match contribution
Onsite health clinics
Discretionary holiday bonus program (based on years of service)
Cretex University
24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost
Wellness program with incentives
Employee death benefit
Employee sick and safe leave
Comprehensive medical insurance with access to virtual providers
Dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider)
Vision insurance
Pre-tax health savings account
Healthcare and dependent care pre-tax reimbursement accounts
Paid holidays
Paid time off
Discretionary profit sharing program
Parental Leave
Accident and critical illness benefits
Optional employee, spouse, and child life
Short and long term disability
Company provided life insurance
Tuition assistance programs