ERP Application Development & Support Manager

Washington County•Hillsboro, OR

1d•$127,814 - $155,300

About The Position

The Enterprise Resource Planning (ERP) Information Technology Services (ITS) Application Development and Support Manager serves as the primary ITS representative for ERP governance, tenant management, and long-term strategic planning. The role coordinates ERP initiatives, release management, and strategic decisions among ITS, Finance Information Systems (FIS), and Human Resources Business Information Systems (HRBIS). As a liaison, leader, and subject matter expert, the manager supports organizational objectives and continually enhances Workday functionality. The position oversees a small technical team and works closely with two specialized support teams. Workday’s semiannual major release schedule makes strategic planning and release management central to the role, alongside roadmap execution. The manager leads major roadmap initiatives through structured processes and release events to support effective implementation. The role also provides regular reports and presentations to executive leadership about roadmap progress, upcoming initiatives, and risks or challenges that could affect planning or delivery.

Requirements

Bachelor's degree in Computer Science, Engineering, or a related degree program from an accredited institution and six years of work experience in a complex enterprise computing environment, including at least two years in a supervisory or lead role; or an associate degree in one of these fields and eight years of such experience, including at least two years in a supervisory or lead role; or a high school diploma/GED and ten years of such experience, including at least two years in a supervisory or lead role.
Possession of a driver's license valid in the State of Oregon and an acceptable driving record.
Successful completion of a criminal background and personal history check.
Knowledge of ERP or major system governance principles and best practices; ERP or Workday functionality, release schedules, and roadmap processes; IT tenant management and ERP integration across ITS, FIS, and HRBIS; project management methodologies and structured release management processes; and organizational strategic planning and technology alignment.
Skill in coordinating cross-functional teams, project planning and leadership, analyzing and presenting technical or strategic information to executive leadership, guiding teams through major release events, and written and verbal communication.
Ability to lead, mentor, and manage technical teams; serve as a subject matter expert and liaison between technical and business stakeholders; prioritize work amid semiannual release cycles; and align ERP initiatives with organizational objectives and long-term strategy.

Responsibilities

Serve as the primary ITS representative for ERP governance, tenant management, and long-term strategic planning.
Coordinate ERP initiatives, release management, and strategic decisions among ITS, FIS, and HRBIS.
Oversee a small technical team and work closely with two specialized support teams.
Lead major roadmap initiatives through structured processes and release events.
Provide regular reports and presentations to executive leadership on roadmap progress, upcoming initiatives, and potential risks or challenges.
Align ERP activities and initiatives with organizational objectives and long-term strategy.
Guide teams through major release events and structured implementation processes.
Anticipate, identify, and communicate risks or challenges that could affect roadmap delivery.