ERP and Applications Business Analyst

BCI Brands•New York, NY

4h•Onsite

About The Position

BCI, a leader in the women's fashion industry since 1975, is seeking an experienced ERP and Applications Business Analyst. This role will be the primary technical and functional resource for our Exenta (by Aptean) ERP platform and its integration with our broader tech stack. The ideal candidate will possess strong technical troubleshooting skills and significant domain expertise in the apparel/soft goods industry to support our user base across various departments including Production, Finance, Sales, Operations, Logistics, and Inventory Control.

Requirements

Minimum 3 years of experience supporting and/or implementing Exenta ERP.
Experience in the apparel/fashion/accessories industry.
Ability to utilize artificial intelligence to achieve goals.
Proficiency in all Exenta modules including Sales Order, Production Order, Costing, Allocations, and Inventory Management.
Strong understanding of style/color/size/label grid structures and pre-pack configurations.
Experience with EDI flows and integration with third-party applications.
Excellent ability to translate complex technical issues into actionable solutions for non-technical users.
Ability to take on new projects and responsibilities in alignment with business and technology innovation.
Strong working knowledge of Microsoft Excel.

Nice To Haves

Experience with 3rd party PLM systems.

Responsibilities

Serve as the first point of contact for all Exenta-related inquiries, providing desk-side and remote support for end-users.
Diagnose and resolve system issues, performance bottlenecks, and integration errors.
Analyze business procedures to optimize the ERP System, acting as a bridge between users/management and the technical team.
Spearhead and manage the end-to-end lifecycle of projects.
Analyze existing business workflows to enhance productivity and process efficiency.
Maintain and validate system data, managing and distributing exception reports to ensure data integrity.
Test new system functionality and modifications, as well as integration between applications.
Develop and maintain SOPs, and "How-To" training guides tailored to business workflows and custom system functionality.
Coordinate with Aptean/Exenta and other applications support for system upgrades, patches, and feature enhancements.
Work autonomously and collaboratively with multiple departments to drive successful implementation of ERP system and application functionality.