ERP Analyst

Heritage Distribution • Atlanta, GA

15h

About The Position

The ERP Analyst will be responsible for facilitating the migration of acquired companies to Epicor Eclipse, establishing best practices for ERP system utilization, and providing direct application support. This role involves defining system requirements, performing functional testing, creating documentation, and training end-users. A strong understanding of business processes and excellent communication skills are essential.

Requirements

• 5+ years of experience in an ERP Analyst or equivalent role required.
• Eclipse ERP support experience required.
• Strong technical and functional knowledge of the Eclipse ERP solutions
• Thorough understanding of business processes
• Strong analytic skills
• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Strong prioritization skills to ensure timely and effective issue resolution.

Nice To Haves

• Bachelor's degree in IT, Computer Science or related field preferred
• Experience in the HVAC industry is a plus.

Responsibilities

• Facilitate the migration of acquired companies to Epicor Eclipse including standard operating procedure review and modification based on business needs
• Aid in establishing best practices for the utilization of the ERP system, Epicor Eclipse, as well as supporting applications that interface with the ERP
• Provide detailed ERP systems requirements for product development, evaluating development projects and tailoring the development process to meet project needs
• Perform direct application support for ERP systems where necessary and updating and maintaining system configuration, setup, and application
• Write and execute functional test plans to ensure ERP system changes or custom development changes are operating accordingly, adjacent processes are unaffected, and users’ requirements are met
• Create documentation such as policies, procedures, workflows, and user guides
• Train end users on the proper use of the ERP and its companion products as well as creating re-usable training such as documents, videos, and other on-demand resources to streamline the implementation process
• Knowledge of the Eclipse Warehouse Management System (WMS) to aid in establishing best practices for implementation and aiding sites to use WMS

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level