ERP Analyst- Epicor Kinetic

DNP Imagingcomm America Corporation•Concord, NC

About The Position

The ERP Analyst is responsible for optimizing and supporting Epicor Kinetic while helping the organization improve business processes, reporting, data quality, and system functionality. This hands-on role combines Epicor Kinetic expertise, ERP business-process knowledge, SQL/data skills, and technical development experience. The analyst understands business requirements, translates them into technical solutions, and drives continuous improvement across the organization. They work with business and technical stakeholders on process analysis, solution development, user support, and initiatives including ECM, conversions from Classic to Kinetic, PBI, and additional system integrations. The position supports Epicor Kinetic On Prem and current integrations with ECM, EDI, and other third-party systems. Occasional travel may be required, up to approximately 10%. Employees entering manufacturing areas must be able to wear required PPE.

Requirements

  • 3–7+ years of hands-on experience with Epicor Kinetic.
  • Strong understanding of ERP data structures, relationships, and business processes, with experience supporting manufacturing environments.
  • Experience with Epicor BAQs, Dashboards, DMT, BPMs, Application Studio, C#, ECM, and SSRS.
  • Strong understanding of the Quote-to-Cash process flow within a manufacturing environment.
  • Experience with Epicor development and customization.
  • Demonstrated ability to gather requirements, analyze business processes, and translate business needs into technical solutions.
  • Advanced analytical and problem-solving skills, including the ability to troubleshoot complex system and data issues.
  • Strong written and verbal communication skills, including the ability to communicate effectively with technical and non-technical stakeholders.
  • Ability to work independently, manage multiple priorities, and operate effectively with minimal supervision.
  • Ability to wear required PPE if working in any manufacturing area.

Responsibilities

  • Analyze business processes and requirements to identify opportunities for process improvement, automation, and greater efficiency within Epicor Kinetic.
  • Support and optimize Epicor Kinetic On Prem, including BAQs, dashboards, DMT, Kinetic screens, reporting, and system customizations.
  • Lead application and solution development by gathering requirements, defining workflows, and translating business needs into technical solutions.
  • Perform and support data migrations from legacy systems into Epicor, ensuring data integrity, accuracy, and quality.
  • Analyze ERP data structures, relationships, and business processes to identify issues and develop sustainable solutions.
  • Support Epicor development and customizations, including active integrations with ECM, EDI, and other third-party systems.
  • Train end users and support ERP change management.
  • Facilitate UAT, troubleshoot issues, and support successful end-user adoption of Epicor.
  • Build reports, dashboards, and data insights to support decision-making.
  • Identify outdated or inefficient processes and implement improvements that measurably improve data quality, processing time, and operational efficiency.
  • Maintain current knowledge of Epicor Kinetic capabilities, ERP best practices, reporting technologies, and emerging solutions.
  • Collaborate with cross-functional stakeholders and manage multiple projects and priorities.
  • Travel occasionally as needed, up to approximately 10%.
  • Wear required PPE when in manufacturing areas.
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