ERP Analyst

ITW•Gallatin - 37066, IL

3d•Onsite

About The Position

The ERP Analyst will serve as the primary internal resource for our business as we embark on our SAP S4/HANA journey. The ERP Analyst will work closely with our regional SAP team and serve as the on-site “go-to” for day-to-day SAP support, enhancements, and continuous improvement of business processes enabled by SAP. The ERP Analyst’s role is to maintain and improve efficient information systems and operations systems in support of core organizational functions. This individual will apply proven communication, analytical, and problem-solving skills to identify, communicate, and resolve systems issues to maximize the benefits of IT system investments.

Requirements

College diploma or university degree in the field of computer science, information science, management information systems, or business administration, and 4 years of related work experience.
Experience in systems analysis or business systems support in a manufacturing setting is required, Automotive industry preferred
Experience working with ERP systems; direct exposure to SAP (especially S/4HANA) is a strong plus
Solid understanding of manufacturing operations (e.g., production, inventory, supply chain, procurement, quality) and how they integrate with ERP systems
Excellent analytical, problem-solving, and communication skills, with the ability to translate between business users and technical teams
Strong documentation skills (process flows, functional specs, testing scripts).
Comfortable working independently (given you’ll be the only ERP Analyst on site) but also capable of collaborating with remote/regional SAP experts
Willingness to engage in change management, user training, and continuous process improvement
Experience supporting automotive EDI preferred
Good project management skills
Excellent written and oral communication skills
Excellent listening and interpersonal skills
Ability to conduct research into systems issues and products as required
Ability to communicate ideas in both technical and user-friendly language
Highly self-motivated and directed
Keen attention to detail
Proven analytical, critical thinking, and creative problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.

Nice To Haves

SAP certification (e.g., SAP S/4HANA Associate) or equivalent preferred

Responsibilities

Support the day-to-day operation of the SAP S/4HANA ERP system
Ownership of incident resolution (1st level), root-cause analysis, and coordination with SAP support and the regional SAP experts for more complex issues
Manage and execute system enhancements, configurations, and process improvements in SAP S/4HANA and related systems
Work closely with production/manufacturing, inventory, planning, logistics, and finance teams to align SAP system usage with business operations
Serve as the liaison between business functions (manufacturing, supply chain, procurement, finance, sales/distribution) and the SAP support team to ensure that system functionality aligns with business needs
Coordinate setup, maintenance, and troubleshoot issues related to EDI and customer-specific label requirements
Document business processes, system flows, and configurations; assist with change-management (user training, process documentation, SOPs)
Monitor system performance, identify opportunities for optimization (e.g., master-data cleanup, process redesign, reporting enhancements)
Partner with regional experts and third-party consultants to ensure best practices, compliance with standards, and knowledge transfer to the business
Participate in periodic reviews of system functionality, evaluate new SAP modules/add-ons, and recommend improvements
Maintain system access and ensure proper separation of duties exists