ERP Analyst (Enterprise Resources Planning)

St. Louis County•Clayton - St. Louis County, MO

9d•Onsite

About The Position

St. Louis County’s Information Technology Department is seeking a skilled ERP Analyst (Enterprise Resources Planning) to support the county-wide Workday Enterprise Resource Planning (ERP) system. This is a hands-on position focused equally on Financial Management and Human Capital Management (HCM), supporting the modernization of our HR, Finance, Payroll, and Procurement operations. The ERP Analyst will collaborate with Finance, Human Resources, Payroll, and other departments to support and optimize the ERP system to meet business needs, ensure data integrity, and drive process improvements across the organization. The ideal candidate is an analytical problem-solver with strong ERP expertise (preferably Workday), capable of translating complex business requirements into effective technical solutions, and comfortable working directly with stakeholders at all levels to successfully deliver a transformative ERP initiative.

Requirements

Equivalent to a Bachelor’s Degree in business, computer science or related field
At least two years of business, technical, or analytical work experience

Nice To Haves

Workday ERP expertise

Responsibilities

Configure, administer, and maintain the County’s ERP Financials and HCM modules, including core finance (General Ledger, Accounts Payable/Receivable, Purchasing, Budgeting) and HR areas (Core HR, Payroll, Time Tracking, Talent).
Ensure business processes, workflows and data fields are set up correctly to meet County requirements and perform regular system maintenance.
Work with Finance, HR, Payroll, and other stakeholders to review and analyze departmental workflows and user needs, gathering detailed business requirements and identifying opportunities for process improvements and automation.
Translate these requirements into scalable ERP solutions, such as new configurations, business process adjustments, or integrations.
Serve as a liaison between IT and functional departments, collaborating with Finance, HR, Budget, and other teams to align ERP capabilities with business goals.
Provide expertise on ERP Financial Management and HCM capabilities, advising on best practices and helping department leaders understand how to leverage the system for process improvements and policy compliance.
Actively participate in the ongoing ERP improvements and future system enhancements. This includes coordinating activities such as data migration, configuration design, as well as evaluating new ERP features released biannually.
Provide advanced end-user support for ERP, addressing and resolving issues in both HCM and Financial.
Troubleshoot functional and technical problems (e.g. workflow errors, integration failures, data discrepancies) and either resolve them or escalate to vendor support or senior team members as needed.
Monitor system integrations and data feeds to ensure accurate, secure, and reliable data flow across all systems.
Develop and maintain a suite of ERP reports, dashboards, and analytics covering both HR and financial data.
Create custom reports and calculated fields to provide actionable insights for HR metrics, financial performance, budgeting, and compliance needs.
Ensure data integrity and accuracy in all reporting outputs, performing regular audits and working with stakeholders to define key performance indicators (KPIs) and metrics.
Proactively stay current on updates and industry best practices for ERP in government.
Create and update system documentation and contribute to end-user training efforts and change management activities.
Assist in organizing training sessions and championing user adoption of ERP self-service capabilities across departments.