The ER Tech is responsible for all basic patient care duties. This includes, but is not limited to, therapeutic treatment as ordered by the physician on duty, operation of laboratory equipment, patient discharge, and education. The ER Tech will triage all patients upon arrival to determine their location of treatment (Emergency room versus urgent care), provide general patient care including therapeutic and diagnostic intervention, and provide age and education-specific education to all patients. The role also involves assuring a clean work environment, which may include duties often reserved for housekeeping services, such as emptying trash, mopping floors, and cleaning counters. The ER Tech must follow all company policies, including HIPAA policies and procedures, and encourage a work environment that is friendly and respectful. They will provide patients and their families with a customer-focused, friendly, reassuring, and open environment that encourages patient participation in health care decisions. The ER Tech must accurately interpret a physician’s instructions and assist the physician on duty with the treatment of patients. Communication with the physician regarding the patient's needs and client feedback, and the operations coordinator's observation is crucial. The role includes administering medications, collecting specimens and conducting laboratory tests, and reviewing and upholding lab policies and procedures. Collaboration with health team members is essential to ensure the patient's well-being, as evidenced by staff/client feedback, and supporting the efforts of team members. The ER Tech will execute physician orders, including administration of medications, treatments, and IVs according to policy and procedure, and observe and document the patient's response to pertinent medications. Preparing specimens and operating lab equipment, and reviewing and upholding lab policies and procedures are also key responsibilities. The position requires 100% attendance at mandatory skills training yearly, maintaining all required professional certifications and licenses, and participating in any and all certifications of the facility. Maintaining CEUs and completing yearly assigned education on time are required. Attending a minimum of four staff meetings and reading and signing all minutes of meetings not attended is also necessary. Patient education and discharge instructions, and following infection control and OSHA safety guidelines are part of the role. The physical demands include intermittent physical activity, such as standing, walking, bending, kneeling, stooping, and crouching, as well as lifting and supporting patients. The ER Tech must understand and accept the possibility of exposure to various environmental conditions, including radiation, noise, infectious/communicable diseases, blood and blood borne diseases, chemicals, fumes, odors, gases, and dusts. This position requires working near moving mechanical parts and exposure to toxic or caustic materials, with moderate noise from phones, computers, printers, and medical equipment. The position requires standing, walking, sitting, use of hands, and reaching, and may also require climbing, kneeling, or crouching. Incumbents will be scheduled based on operational need, which may include rotating shifts, standby, or on-call duties. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills, or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED