ER Registration Clerk

Cooper University Hospital•Cape May Court House, NJ

8d•Onsite

About The Position

Responsible for registration functions (such as registration, insurance verification, patient safety and compliance, revenue collection and customer service) in the Emergency Department, which provides 24/7 service. Greets patients and directs patients to appropriate areas. Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital departments. Identifies and collects copays Documents daily in logbook , the disposition of all patients including all admissions, discharges, and other occurrences as per policy. Processes placement of patients using bed availability, special requests and criteria for specialty areas. Answers phone, records messages, and performs related duties as directed.

Requirements

Previous data entry or typing experience.
Knowledge of basic office equipment.
Well-developed interpersonal skills.
Initiative and ability to set and achieve high standards of performance.
Ability to make progress on multiple assignments under time constraints.
Ability to handle a fast-paced environment.
Good telephone and clerical skills.
Ability to communicate clearly and effectively, both orally and in writing.
Ability to learn specific job duties and complete detailed work assignments in a timely fashion.

Responsibilities

Perform registration functions including insurance verification, patient safety and compliance, revenue collection, and customer service in the Emergency Department.
Greet patients and direct them to appropriate areas.
Interview patients or their families to obtain complete and accurate demographic and insurance information.
Identify and collect co-pays.
Document daily patient disposition, including admissions, discharges, and other occurrences.
Process patient placement based on bed availability, special requests, and specialty area criteria.
Answer phones, record messages, and perform related duties as directed.