ER Registration Clerk
About The Position
Responsible for registration functions (such as registration, insurance verification, patient safety and compliance, revenue collection and customer service) in the Emergency Department, which provides 24/7 service. Greets patients and directs patients to appropriate areas. Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital departments. Identifies and collects copays. Documents daily in logbook, the disposition of all patients including all admissions, discharges, and other occurrences as per policy. Processes placement of patients using bed availability, special requests and criteria for specialty areas. Answers phone, records messages, and performs related duties as directed.
Requirements
- Previous data entry or typing experience with knowledge of basic office equipment is required.
- Interpersonal skills must be well-developed.
- Must possess the initiative and the ability to set and achieve high standards of performance.
- Ability to make progress on multiple assignments under time constraints and handle a fast-paced environment.
- Must exhibit good telephone and clerical skills and ability to communicate clearly and effectively, both orally and in writing.
- Ability to learn specific job duties and complete detailed work assignments in a timely fashion.
- Must have dexterity of hands and fingers in order to utilize tools, utensils, equipment, etc.
- Ability to maneuver comfortably in hospital areas.
- Ability to visually perceive depth, distance, quality of work, read material, view documents, etc.
- Ability to hear inquiries from patients, physicians, clients or staff.
Responsibilities
- Greets patients and directs patients to appropriate areas.
- Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital departments.
- Identifies and collects copays.
- Documents daily in logbook, the disposition of all patients including all admissions, discharges, and other occurrences as per policy.
- Processes placement of patients using bed availability, special requests and criteria for specialty areas.
- Answers phone, records messages, and performs related duties as directed.
Benefits
- health
- dental
- vision
- life
- disability
- retirement
- on-site Early Education Center (employee discount)
- professional development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
