ER Registrar

SGHS•Brunswick, GA

About The Position

As an ER Registrar, you will support the Health System and patient experience by efficiently and promptly registering Admissions Department patients. You will build and maintain positive relationships with patients, guests, and team members while delivering excellent service and quality. The role includes coordinating patient registration, verifying insurance, processing required registration information, and communicating estimated financial responsibility and payment obligations to patients.

Requirements

High school graduate or equivalent.

Nice To Haves

Hospital-setting registration experience.
Experience determining financial responsibility for medical services.

Responsibilities

Greet incoming patients and coordinate the registration process with applicable departments.
Create accurate patient encounter records by collecting and entering appropriate demographic information into the computer system.
Perform phone registrations so scheduled patients can be processed and served promptly upon arrival.
Verify insurance coverage for patients having outpatient surgery.
Initiate insurance precertification for inpatients and outpatients where applicable.
Coordinate assignment of patient beds in accordance with physician orders.
Gather and process patient registration data required to meet state, federal, and accreditation standards, and ensure patients are aware of hospital policies and procedures.
Inform patients of their estimated financial responsibility and collect payments due at registration or preregistration, such as copays, deductibles, coinsurance, or estimates for non-covered services.