ER Investigator

U.S. Bank • St. Louis, MO

2d • $105,400 - $124,000 • Hybrid

About The Position

HR Advisory Services is hiring an Employee Relations (ER) Investigator to support our Operations and Technology business lines. ER Investigators conduct fact-finding activities regarding, but not limited to, allegations of discrimination, harassment and retaliation related to Title VII of the Civil Rights Act of 1964. The objective is to ensure that all employees have a voice and that they live up to our Code of Ethics and Business Conduct and to our Core Values, helping to ensure an ethical culture across the enterprise. As an ER Investigator, you will be responsible for handling sensitive and challenging HR investigations. Your work will include investigating and resolving complex and urgent allegations, frequently on truncated timelines, and effectively communicating to the appropriate partners and others throughout the lifecycle of the investigation. ER Investigators examine matters holistically and, where necessary, delve deeply into cases to ensure that root causes are determined and addressed. As a trusted partner, you will be expected to ensure that appropriate stakeholders are brought to the table to discuss the resolution and outcomes for current cases while proactively addressing conditions or problems that could cause situations to reoccur in the future. Understanding when and how these matters are escalated to stakeholders is critical. ER Investigators are expected to think creatively and explore innovative solutions with partners across the organization while mitigating risk, ensuring alignment with employment laws and regulations and in keeping with company policies. ER Investigators skillfully conduct all facets of an investigation, including conducting interviews of complainants, subjects and witnesses, writing comprehensive investigation summaries, and liaising with business line and HR partners.

Requirements

• Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience
• Eight or more years of experience in employee relations investigations

Nice To Haves

• Diplomacy and executive communication skills; experience with influential authority
• Discretion and trustworthiness with highly sensitive matters
• Knowledge of and practical application of employment law in investigation situations
• Expertise in investigative interviews
• Flexibility and agility when demands and priorities shift
• Demonstrated resiliency and emotional intelligence in handling challenging situations and serious topics
• JD and/or advanced HR degrees/certifications a significant plus

Responsibilities

• Conduct fact-finding activities regarding allegations of discrimination, harassment, and retaliation.
• Investigate and resolve complex and urgent allegations, often on tight deadlines.
• Effectively communicate with appropriate partners throughout the investigation lifecycle.
• Examine matters holistically and determine root causes.
• Ensure appropriate stakeholders are involved in discussing resolutions and outcomes.
• Proactively address conditions or problems that could lead to future issues.
• Escalate matters to stakeholders when necessary.
• Think creatively and explore innovative solutions while mitigating risk.
• Ensure alignment with employment laws, regulations, and company policies.
• Conduct interviews of complainants, subjects, and witnesses.
• Write comprehensive investigation summaries.
• Liaise with business line and HR partners.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior