ER Clinical Supervisor - Saginaw

Emergency Veterinary Care Center • Saginaw, MI

3d • Onsite

About The Position

This role is for an ER Clinical Supervisor at Emergency Veterinary Care Centers (EVCC). The position focuses on leading and supporting the technical team, fostering a positive and collaborative environment, and acting as a liaison between the team and clinic leadership. The ideal candidate is a go-to person who enjoys helping others problem-solve and believes leadership is about supporting people. The role involves guiding clinical decision-making, supporting teammates through challenges, ensuring clear communication, and assisting with the onboarding and training of new team members, externs, apprentices, and trainees. Leadership is demonstrated by example through confidence, professionalism, collaboration, and maintaining calm during intense situations.

Requirements

• Currently working as a Level IV Veterinary Technician or Assistant.
• Have been employed full-time with EVCC, averaging 36+ hours per week, for at least 1 year.
• Strong organization and prioritization skills.
• Ability to delegate while still being willing to jump in and help.
• Communicate clearly, professionally, and respectfully with teammates, clients, and leadership.
• Comfortable navigating challenging conversations and helping resolve conflict.
• Able to handle confidential and sensitive information with discretion.
• Enjoy helping others learn, grow, and succeed.
• Possess a team-first mindset and understand that leadership is about supporting people.

Nice To Haves

• You don’t need to have every answer.
• You do need to be someone your team can count on.
• You’re the person who stays calm when things get busy.
• You’re willing to listen before jumping to conclusions.
• You know when to step in, when to delegate, and when to ask for help.
• You celebrate your teammates.
• You give feedback with respect.
• You handle difficult situations without ego.
• You’re the person who notices when someone on your team is having a rough shift.

Responsibilities

• Be a go-to resource for technical teammates when clinical questions or challenges arise.
• Help the team navigate problems through collaborative, solutions-focused thinking.
• Communicate important team, clinical, or operational concerns with the Clinic Location Manager.
• Help foster a positive, respectful, and supportive team environment.
• Support conflict resolution with both team members and clients.
• Create an environment where people feel comfortable asking questions, speaking up, and learning.
• Assist with training and supporting tech student externs and summer apprentices.
• Help new trainees and their trainers navigate the learning and onboarding process.
• Share knowledge, encourage growth, and help teammates build confidence in their skills.
• Lead by example through professionalism, accountability, teamwork, and compassionate patient care.

Benefits

• Opportunities to build and strengthen leadership skills.
• Opportunities to mentor and support the next generation of veterinary professionals.
• Work closely with clinic leadership.
• Develop communication, delegation, and conflict-resolution skills.
• Help shape the culture and experience of your technical team.
• Continue growing clinical and professional skill set.
• Make a meaningful impact on both patient care and the people delivering it.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed