ER Case Manager - RN Weekend | Full-Time

Singing River Health System • Gulfport, MS

6d • Onsite

About The Position

The Case Manager focuses on clinical quality and resource management to achieve defined clinical satisfaction and financial outcomes. The role coordinates patient care for patients of different ages throughout Singing River Health System, in accordance with system policies and procedures, accreditation requirements, and applicable healthcare guidance. For Medicaid patients, the Case Manager evaluates client needs, develops personalized care plans, and coordinates home- and community-based services.

The Case Manager participates in daily discharge-planning meetings, addresses barriers to discharge, and supports successful transitions between levels of care. The role also helps maintain seamless communication between inpatient and outpatient case management teams. The position requires working effectively under pressure, managing multiple tasks with minimal errors, and exercising sound clinical judgment, communication, critical-thinking, conflict-management, teamwork, and organizational skills.

The schedule is Friday through Sunday, 7 a.m. to 7 p.m., at Singing River Gulfport Hospital. The position reports to the Patient Resource Manager and has no supervisory responsibilities.

Requirements

• Graduate of an accredited School of Nursing.
• Currently licensed to practice as a Registered Nurse in Mississippi.
• Two years of nursing experience in ambulatory or acute care relevant to case management.
• Complete and maintain BCLS certification upon hire and/or transfer.
• Complete the appropriate level of de-escalation training by the end of position orientation, within 90 days.
• Strong written and oral communication skills.
• Analytical and critical-thinking skills, conflict-management and team-building skills, and strong organizational skills.
• Ability to work under pressure, multitask, and work independently with minimal errors.
• Ability to demonstrate clinical judgment and manage complex situations while meeting deadlines.
• Proficient computer and keyboard skills, including use of MS Outlook and Word, telephone, fax, and other office technology.
• Superior customer service skills and professional etiquette.
• Ability to maintain collaborative and respectful working relationships.

Nice To Haves

• Bachelor’s Degree in Nursing preferred.
• TB certification preferred.

Responsibilities

• Coordinate patient care for a population of different ages within Singing River Health System.
• Evaluate Medicaid client needs, develop personalized care plans, and coordinate home- and community-based services when responsible for Medicaid patients.
• Participate in daily discharge-planning meetings and address barriers that may inhibit discharge.
• Support successful transitions from one level of care to the next.
• Maintain effective communication between the inpatient care management team and the outpatient case management team.
• Perform duties in accordance with Singing River Health System policies and procedures, accreditation requirements, and applicable healthcare guidance.
• Apply appropriate clinical judgment and professional skills to patients of all ages.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree