Equipment Support (Maintenance Technician)

Evolution•Grand Rapids, MI

1d•Onsite

About The Position

We’re looking for an Equipment Support Technician who thrives in a fast-paced, operational environment. In this role, you won’t be sitting behind a desk—you’ll be actively working with equipment, troubleshooting issues, performing maintenance, and ensuring everything runs smoothly day-to-day. If you enjoy working with tools, solving problems on the spot, and keeping operations moving, this is the role for you.

Requirements

Microsoft Windows maintenance
Basic Microsoft Server maintenance
Good computer hardware knowledge installation and troubleshooting with an understanding of network architectures
Previous IT and/or technical background
Handy with common tools
Good working knowledge of English
An understanding of electronics and technical principles
A high sense of responsibility and the ability to work in a team as well as alone and unsupervised
Be a Multi-tasker, have team spirit and be likeable
Ability to plan and forecast effectively
Be driven, flexible and proactive
Attention to detail
Great problem-solving skills and ability to work under pressure
Employee must have a valid work permit to work in US
Flexibility to work out of office hours as well as weekends when necessary

Responsibilities

Installation, maintenance, repair of tables and their equipment including illumination, communication systems and video
Office maintenance service and organization, installation and replacement of office equipment.
Installation of electronic equipment, assembling and dismantling works
Strong record keeping
Communication/ providing correct information to me and another’s members of GIR department
Keep all files of actions which have been done with roulette wheels updated
Equipment Specialist is also responsible for maintenance and managing Game Shows equipment – Dream Catcher, Sic Bo, Infinite BJ, etc.
Communication with manufactory representative/technical team for tech support
Shuffle machine test (brand new ones) before to install them on the table
Complete responsibility for transportation and destruction and signing of related documents
On an occasional base these following tasks will be required: Electrical soldering; Joiner's work, transporting order; Loading and unloading; Carrying of heavy objects
Carry out any ad hoc duties instructed by your direct manager that meets the needs of the business