Equipment Support II

Sunstate Equipment Co., LLC•Greensboro, NC

3d•Onsite

About The Position

Sunstate Equipment Co. is seeking an Equipment Support II. This role involves assisting customers, preparing and staging equipment, maintaining yard flow, and ensuring proper equipment usage. The position requires physical activity, including operating and moving equipment, and maintaining a safe and organized work environment. Occasional delivery or pick-up of equipment may be required.

Requirements

Consistently adhere to all safety policies, procedures, and guidelines
Must be comfortable working outdoors in the elements while being physically active operating, staging, loading, and offloading equipment
Commitment to consistently demonstrate excellent customer relation skills to include positive interfacing and problem-solving
Effective communication skills to include active listening and assimilating information
Ability to receive coaching and implement direction effectively
Full range of motion, agility, and strength to lift one's body into/out of large vehicles, trailers, equipment
Capable of normally lifting 25 lbs., frequently lifting 50 lbs., and occasionally lifting 90 lbs. with the assistance of mechanical aid or lift assistance
Ability to focus on details and complete tasks with accuracy
Ability to read, write, and speak English

Nice To Haves

Previous experience in customer service within the construction industry or related field preferred
equipment operating experience a plus
bilingual is a plus

Responsibilities

Greet and assist customers with their needs in the yard
Prepare and stage equipment for deliveries
Maintain flow of equipment in/out of yard
Hook up trailer and other towables to customer vehicles and ensure the load and trailer are secured
Instruct customers in the proper and safe use of equipment and demonstrate operation
Review rental contracts to ensure the right equipment is delivered to the customer
Fill out customer equipment pick up and return receipts
Pressure washing equipment in wash bay
Maintain a neat and organized work area, which includes putting away tools, clearing of all benches, and sweeping or hosing out work area at end of each workday
Maintain a safe working environment by following all safety regulations and wearing personal protective equipment such as safety glasses, harness, and lanyard
May deliver or pick-up equipment to or from job sites as needed, this may include exchanges of equipment
Regularly perform an inventory on equipment and its accessories
Fuel equipment, check service and make minor repairs to some small equipment

Benefits

Uniforms Provided AND cleaned for FREE
Work Boot Allowance Annually
Rent ANY of our equipment for FREE
FREE Prescription Safety Glasses
Unique Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation!
"My Holiday" to observe a paid holiday of your choice annually.
Medical, dental, and vision benefits after a full month of employment
PTO, sick leave, and personal time accrued after 90 days
401k Retirement Plan enrollment after 90 days
WEEKLY PAY
quarterly branch performance bonus