Equipment Services Associate III

GeneDx•Gaithersburg, MD

11h•Hybrid

About The Position

The Equipment Specialist provides technical services for equipment and equipment spaces in the lab environment, ensuring that all company equipment is properly maintained, functioning correctly, and ready for use to support daily activities.

Requirements

High school diploma or general education degree (GED) or one to three months related trade school training; or equivalent combination of education and experience.
5 years of related experience, Biotech/Scientific field preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Performs calibration, repairs, and maintenance on laboratory instruments and equipment, including PCR, CNV, Sequencing, refrigeration, and benchtop equipment.
Analyzes equipment and instrument workflows and placement for ergonomics and ambient conditions to increase productivity and reliability.
Implements and maintains administrative control over lab environmental monitoring systems, including BMS, proactively troubleshooting and resolving issues to maintain optimal conditions of individual equipment and lab as a whole.
Responsible for implementation and training for repair and calibration procedures and maintaining testing and calibration equipment.
Prioritizes and responds to applicable tickets within the Instrument queues for quick and efficient resolution, ensuring timely and efficient solutions.
Provides access and supervision to external vendors during service or maintenance visits to ensure safety protocols are followed and work is completed according to standards.
Manages the master equipment records, including review and corrections of other users, for all equipment/instruments within the laboratory, adhering to industry standards.
Perform periodic functional tests on laboratory equipment to ensure compliance with operational standards and safety regulations.
Conducts regular lab inspections to ensure equipment is functioning properly and identify any deficiencies, updating equipment labeling as needed, and ensuring spaces are maintained.
Performs periodic testing and calibration on thermal cyclers to ensure they meet specified performance standards and maintain reliability.
Compiling all monthly logs associated with the laboratory environmental monitoring system for review and approval, documenting any deviations are Non-Conforming Events as needed.
Coordinates repairs of laboratory equipment and instruments by shipping and tracking send-outs on repairs and interacting with service representatives, as needed.
Initially validates all new equipment based on a specific schedule, calibrates instruments as required, and prepares initial qualification documents for review, specifically Installation Qualifications and Operational qualifications as applicable. Uploading all related documents and manuals to the appropriate systems.
Assists with other documentation and SOP management as needed.