Tech I - Equipment Maintenance

PODS•Norwood, MA

4d•Hybrid

About The Position

Responsible for maintaining the operational condition of Podzilla equipment at all Storage Centers within a designated territory. This role involves performing scheduled maintenance, minor repairs, and ensuring all preventative maintenance and documentation are completed using Work Orders. The position also assists in maintaining a safe and clean working environment for the assigned territory.

Requirements

1 - 3 years small engine repair experience
Possess a current valid driver’s license with a clean driving record
Possess math skills sufficient to perform required duties
High School diploma or equivalent
Ability to deliver top quality service to all customers (internal and external)
Ability to ensure all details are covered and adhere to company policies
Ability to strive to do things right the first time
Ability to meet agreed-upon commitments or advise customer when deadlines are jeopardized
Ability to define high standards for quality and evaluate products, services, and own performance against those standards
Willingness to adapt to shifting priorities, multiple demands, ambiguity, and rapid change
Ability to develop new approaches to work systems or problem-solving
Ability to maximize use of available resources to achieve the best results consistent with company objectives
Ability to know who to go to and make use of others' expertise
Ability to act as part of a larger team outside of the immediate department or group
Ability to understand the importance of working with peers in other areas or management to reach "best practice" solutions for the organization
Ability to inform and seek information to anticipate and consider the impact of decisions or actions on the overall organization
Ability to apply both rational and creative processes and approaches to identify root causes of problems and solutions
Tendency to be self-starting and not wait for signals
Proactive and demonstrate readiness and ability to initiate action
Ability to take action beyond what is required and volunteers to take on new assignments
Ability to complete assignments independently without constant supervision
Ability to actively listen and convey understanding of the comments and questions of others
Ability to understand the situations, viewpoints and feelings of others before expressing own view
Ability to speak clearly and concisely
Ability to use appropriate vocabulary for the audience
Ability to get point across unambiguously and check for understanding
Ability to convey information clearly and effectively through both formal and informal documents
Ability to write in a well-organized and concise, yet complete, format
Ability to use vocabulary appropriate for the audience
Ability to constructively review and edit the written work of others
Ability to use effective fact-finding techniques to discover all relevant information
Ability to ask questions that are not leading or biased
Ability to challenge assumptions
Ability to stay calm and even-tempered when handling a crisis or stressful situations
Ability to recognize and respond effectively to unexpected situations or adverse conditions
Ability to project a positive, professional image with both internal and external business contacts
Ability to create a positive first impression
Ability to gain respect and trust of others through personal image and demeanor
Ability to demonstrate uncompromising adherence to ethical principles
Ability to demonstrate honesty in all actions
Ability to admit and correct mistakes promptly
Ability to assume full responsibility and accountability for own actions
Awareness of diversity in the workforce and customer base
Understanding of cultural differences and perceptions
Ability to show acceptance of, and respect for, the differences in others
Ability to avoid intolerance or encouragement of behaviors that devalue an individual because of differences

Nice To Haves

Welding experience preferred
Light/Medium carpentry skills

Responsibilities

Perform scheduled maintenance and minor repair on the patented hydraulic lift system (Podzilla), including small engine troubleshooting, 12V electrical diagnostics, and occasional light tack welding, metal grinding, and cutting.
Complete and maintain records on repairs and scheduled preventive maintenance using the Work Order System and provide updates to management.
Order parts from internal and external sources.
Responsible for all PODS owned repair tools and diagnostic equipment.
Provide training to Drivers on the proper use of the lift system to minimize unnecessary repairs.
Travel between storage centers in an assigned territory.
Perform preventative maintenance on forklifts.
Perform minor repairs on flatbed trucks by light welding, metal grinding, and cutting.
Repair damaged containers to PODS standards and perform light carpentry work and repair in storage centers (less than 20% of time).
Perform other duties and responsibilities as assigned.